Chapter 192: Heart

Combining eating and drinking with observation and learning, this kind of collective activity equivalent to welfare, has an added benefit.

That is to bring a certain sense of joy and satisfaction to the employees, which is conducive to "team building".

After returning from this experience, the "ass face" known as "unfilial piety", especially the two taels of meat oil that just entered his stomach, shouted on the road.

"Our company is just good, hey, I'm really willing to bleed the employees. Obediently, one person is twenty years younger, how many of us can't afford six or seven hundred yuan. Water manager, Section Chief Hong, you guys are really interesting. Just this meal of foreign meat that we invite all of us to open today, buddy, this more than 100 catties will be handed over to you, and in the future, you will say east, I will never go west......"

The words are a bit skinless, faceless, and unproductive, but thanks to this, everyone's atmosphere is enlivened at once.

And this is indeed true, savoring the aftertaste of the lips and teeth, no one does not miss the company's good.

The overall cohesion and activity have increased significantly.

In this way, when it was time to conclude the meeting, almost everyone spoke enthusiastically, and the content of the discussion was also of practical significance.

Like Zhang Shuping and Wang Laizhen, the two of them are particularly envious of the dress of the "Yili" waiters.

I think that the clothes are very beautiful, especially foreign, and the waiter also wears makeup, which makes them look very confident.

Looking at it in this way, it is natural to think that their own white uniforms, white hats, and large sleeves look too rustic.

To this, Shui Qing replied, "Your opinions are reasonable, and it is normal to love beauty." However, when it comes to work clothes, you must first consider the actual needs of the job. ”

"You see, 'Yili Fast Food' is open in the most lively business district in Beijing, and customers who are not worried about wealth and wealth come here. Since the consumption level is there, it relies on exotic customs to attract customers. If they don't pay attention to their clothing, they will conflict with the environment and business needs of the store. Those who are particular about customers don't do anything. ”

"But we are different, our shops and restaurants are bungalows built from the factory, and the decoration is simple, and they are not in the middle of the city. The source of customers is even simpler. In addition to our factory employees, it is the nearby residents. In addition, in the summer, there are many people who come to wholesale soft drinks and cold drinks. These customers don't have the possibility of spending lavishly for the sake of emotion, and the most important thing is to pay for the price. In addition, most people also have a sense of trust in us because of our old state-run brands. ”

"So plain, neat dress is our style. If we are also dressed up in fancy clothes, wearing fabric clothes and shiny little leather shoes. As soon as the customer enters the door, he goes up like "Yili", greeting "Mr" and "Miss". Think about it, what do customers think? On the other hand, we are still familiar with the attire, and the cordial greetings of 'aunt' and 'uncle' seem to be the same as our own family, which is the ideal state that customers expect. Wearing a hat without losing your hair, and working neatly with sleeves is called a practical need. ”

"What's more, clothes are just appearances, and the key to really determining whether they look good or not is temperament and human nature. If someone looks tacky, looks ruffian, is shallow and vulgar, and no matter how good the clothes are, they don't look good. But if you have a dignified character, even if you don't apply powder on your face, no matter how plain you dress, you still have a demeanor. Clear water out of hibiscus, natural carving. As a service industry, we really have to care about our image. But it can neither be too ostentatious, nor unkempt. As for self-confidence, it's for ourselves, we have to look down on ourselves first, and others can ......"

Speaking of this, Shui Qing couldn't help but stop, a little shy.

"What's wrong with you guys, looking at me and smiling?

Zhang Shuping hurriedly explained, "No, no, what you said is so good, we are very envious of your calmness and confidence, this is the most beautiful." ”

Wang Laizhen also said, "Yes, we kind of understand that the meat of the bun is not on the folds, and the inner beauty is more important than the external beauty." ”

And at that time, the "ass face" couldn't help but interject.

"Then am I a standard negative textbook? My mother always said that I didn't stand up, I didn't sit sitting, and I didn't look like a prince when I put on a dragon robe......

Don't bear it, his self-exposure of his ugliness immediately caused everyone's laughter.

The conversation could not but be interrupted for a while, but it was conducive to the continuation of the discussion.

Shui Qing waited until everyone had laughed enough, and then said.

"In fact, as a food-related industry, the most important thing is the word 'clean'. It is necessary not only to ensure hygiene, but also to make customers feel clean. Speaking of which, white, clean environment and work clothes are all good for us. So in order to really do that, keep that up. The company decided to buy two washing machines and distribute two sets of work clothes to each person. When the washing machine arrives, everyone must wash and dry their work clothes and hats every day before going home, can this be done?"

At this time, everyone started talking again, because no one expected that the company would spend such a lot of money on this matter.

But what is even more surprising is still to come, Hong Yanwu then added some relevant regulations, which is called the real book.

"There's also the issue of personal grooming. Men don't have long hair over their ears, their beards have to be shaved every day, there can be no mud between their fingernails, and smoking can only be done in the lounge. Women don't dye their nails, don't keep their nails, and don't wear jewelry. Those who are responsible for selling bulk goods must wear masks during working hours, and these must also be done. ”

"Declare first, if you can't do it, you will deduct the bonus according to the bar. Yes, the company also has additional labor protection supplies. Lesbians have a bottle of 'Wella Shampoo' and a bag of 'Yu Meijing' every month. A gay man imported a jar of hair wax, a box of razor blades, and a box of clam oil. Two pieces of soap per person. ”

Okay, this time it's more lively, everyone is afraid of being punished and fouled, and they want to get these things, who doesn't pay attention to it?

In this lively and very lively discussion atmosphere, even Duan Gang began to gag.

"Brother Hong, will you send leather shoes one day?"

Hong Yanwu really responded.

"Fa, if you don't make a mistake for a month, you will be punished. Not to mention leather shoes, I will even give you the suit that the factory sent me. Then he emphasized.

"Let me make it clear to you, we advocate frugality, eliminate waste, and don't spend unnecessary money. It's not that the company wants to put the saved money in its own pocket, that is, to benefit everyone. Why don't you get the money for 'observation and study' today, and all these labor protection supplies?"

In the laughter, everyone not only felt more trust in the company, the relationship between them became closer, but also found the idea of summarizing.

So soon it was Zhu Zhenfan's turn to raise his hand to speak, and the following topics began.

"What I felt the most today was the atmosphere of the 'Yili Quick Restaurant'. It's so different from the shops and restaurants we've seen, it's a really high-level place. It's not tattered at all, it's dirty. No cigarette butts, waste paper, no one spitting ......"

"Of course, some people will say that 'Yili' is newly opened, and everything is new. But what I'm talking about is the impact of the environment and details on people. A sink like "Yili" is very practical. There are also ashtrays on the table and trampling bins in the aisles. ”

"So I wondered if the people who went there were civilized or if it was the environment. I noticed that, like all of us, almost all of us washed our hands today. No one litters cigarette butts anymore......"

Zhu Zhenfan's words aroused everyone's thinking.

Although Duan Gang couldn't help muttering, "Why are you like a spy, still secretly staring at your own people."

But more people agreed with his idea.

There are also many people who think that they should learn from this experience and introduce their own restaurants and shops.

In this regard, Shui Qing and Hong Yanwu were very pleased.

Like Shui Qing, he was the first to affirm.

"Zhu Zi is right, and he thinks very well. That's the main purpose of going to this meal today. Many details are not experienced first-hand and are unimaginable. And how to learn from others and improve ourselves is the next goal that everyone should strive for. ”

"It is important to note that things are dead, people are alive. In the future, we will also have trash cans in our stores and ashtrays on our restaurant tables. But these things are not just done with the table. ”

"It's about getting people into the habit of maintaining environmental hygiene and reaching out proactively. Make our customers aware of our facilities and use them correctly. It's a process, not a one-time thing. In this regard, everyone must be attentive and patient......"

This is Hong Yanwu who took over again.

“…… And you can't be careful. If someone does a little more and someone does less, the store won't be any better. You must have a clear understanding that the interests of our store are always above personal interests. ”

"First of all, it's not like I'm asking you to develop your style and sacrifice yourself. It's because everyone's interests are closely related at this point. If the store is not good, none of you can be better. I haven't earned a cake, so what's the point?"

"On the contrary, it is really necessary to put the service quality, service attitude, sanitary environment, and business characteristics in place. The store became famous and made money. Your life, your status, your status, and even your glory can be asked for in the store, and you will be able to get it. ”

"Our company is good at this, and we will never be stingy when we share the cake with meritorious people. I'm not going to be with you, you just compare yourself to the current retail group. We will soon open a store with more products, more abundant quantities, and more than 1,000 customers fixed throughout the factory. How is it possible that your income can't catch up with those boys who pedal out every day? It's a shame to be like that, don't you say?"

These words are too inflammatory.

In the end, the twenty people who got lost and returned had already sung to the death of the income of the old workers, and this time it hit their hearts.

So these people immediately followed the conversation and irrepressibly heated up.

Duan Gang was in his spirits first.

"Yes, why are we worse than others? We all sell the same things, and the price is also set by the Price Bureau. We have more and more complete goods......"

"Ass face" echoed.

"Yes, the price is fair, the service attitude is good, then everyone in the capital should come. ”

Others said.

"It's almost nothing for the location, relying on repeat customers. The location of many old stores is not good, and the business is still prosperous, and the head is broken. ”

Someone else said.

"Where there are disadvantages, there are good. It's good to enjoy the shade with your back against a big tree. Let's lean against the factory behind us, and besides, there is a manager who can guide us at any time......"

In this way, there is no need to do any more inspiration, these young workers began to pick up the omissions and supplement them themselves.

When the specific regulations and systems were promulgated, the opinions of this meeting were also referred to to a large extent, and they were naturally unanimously adopted.