Chapter 27 [Grab a Customer?]
Mo Fan thought that he had thought about it very comprehensively, so he slept very soundly. But he ignored that Lu Xiaorong has always been accustomed to being independent and never sloppy in dealing with work problems.
Accepting Mo Fan, a "consultant", to assist in the preparation of the competition plan, on the one hand, was forced by the situation, and at the same time, there were some more complicated reasons, but her nature would not change because of this.
On this first night, Lu Xiaorong saw her shortcomings. After agreeing with Mo Fan's judgment on the future development direction of the company, she believes that this is a huge defect in her work ability, although she has to rely on Mo Fan to make plans, but at least before listening to the lecture, she should have a certain understanding.
Therefore, after implementing the content of Mo Fan's lecture into the plan, Lu Xiaorong began to look up information on the Internet to supplement the shortcomings in this regard. It wasn't until about 3 a.m. that she left the computer to go to her bedroom to rest.
When she passed by the living room, she saw Mo Fan sleeping on the sofa, her face unconsciously showed a gentle look, and she stepped forward and gently folded the quilt for him.
At seven o'clock in the morning, Mo Fan got up on time and went downstairs for a morning jog. I already told Lu Xiaorong yesterday, but I'm not worried that she will think she's missing when she gets up and sees that she is not there. And because of his habit, Lu Xiaorong put the key on the shoe cabinet so that he could take it when he went out.
The environment of this community is good, the place is also big, and there are some simple fitness facilities. Mo Fan ran for forty minutes, did some stretching exercises, and then went back upstairs.
At this time, Lu Xiaorong had already gotten up and taken a shower, and washed Mo Fan's clothes and hung them on the balcony. Just like the day before, Mo Fan went to take a shower first, then the two of them had breakfast together, and then drove to work.
On the way to the company, Mo Fan couldn't help but think, in fact, it was quite good for two people to live together, but this was at the expense of a lot of freedom. At what age is the best time to end your free body, this is really a question!
In the past, Mo Fan had never even talked about love, so naturally he never had the concept of the two being together. And on the other plane, he is the master of the ten thousand flowers who have not touched the leaves, and he has been playing from beginning to end, and he has never considered this kind of thing when he finally plays himself to death.
Now he thought about it, but when he thought that he was only 25 years old, he couldn't afford to worry about what would happen many years later, so he quickly put this idea aside.
……
……
When he went to work on this day, the phone on Mo Fan's desk rang more often than the day before, and he completed three transactions in one day. The number was not as good as the previous day, but the total amount reached 80,000, nearly 20,000 more than the previous day.
On Thursday, on average, the phone rang a dozen times an hour. Although it is much worse than the kind of hot hotline that is always busy, it is quite impressive for salespeople.
Even those diligent salesmen may not have so many effective phone calls to contact customers in an hour. And the gold content of the access call is obviously much higher than that of the call.
This is intuitively reflected in the business performance. In just one morning, Mo Fan completed five transactions. It is a little regrettable that most of them are small orders of less than 10,000 yuan.
According to the sending records of the plug-in, more than 70,000 emails have been sent in the past five days, but the feedback rate is still very, very low.
However, Mo Fan felt that this momentum was already very strong. After all, there are so many working hours a day, and the amount of business he can handle is limited, and he doesn't want to waste all his time on it.
This kind of sales work is too limited, and it is easy to restrain people by being busy all day long. If you want to make a big difference in the business world, you need to open your eyes and focus on a broader scope and a higher level, rather than just focusing on the gains and losses of a few businesses in front of you.
So Mo Fan thought about it for a while and felt that it would be enough to turn on the plug-in when he went to work in the future.
After the lunch break on this day, in the performance table of the sales platform, his cumulative order amount has exceeded 170,000, ranking third. This does not include the two businesses that have not yet been established but have already signed contracts.
With such a dazzling achievement, I really can't help but attract attention.
At the beginning, Mo Fan was mainly concerned about the people around him, and he saw that the phone on his desk kept ringing, as if he was the busiest person in the sales department. And with the continuous update of the data on the performance list, more and more people pay attention to him.
Everyone found that it seemed that every hour or two, Mo Fan's cumulative performance would rise a little. If this trend continues, I'm afraid he'll be at the top by the end of the week.
Everyone knows that Mo Fan relied on a big order last month, and suddenly jumped to the top 20 before the end of the month, and everyone attributed this to shit luck. But this month, seeing that he has relied on a small order to make a performance, can it still be said to be shit luck?
Everyone thought it was incredible, especially the people sitting near Mo Fan.
They found that Mo Fan didn't call out much at all, but kept receiving calls, how did those customers find him?
The most bizarre thing is that everyone who calls in seems to know who Mo Fan is, and they look very familiar when they talk.
Actually, to put it bluntly, it's not unusual at all. It's just that Mo Fan searched in the sending record while answering the phone, and some can know the other party's information when they see the caller number, if the other party calls with a phone that is not in the record, when the other party reports to his home, he can also find out the contact person who sent the email at that time.
Coincidentally, the scale of the companies that have called in the past few days is not large, and the boss is not equipped with any secretary or deputy, and basically he calls to consult.
But for the uninformed, it's amazing.
In addition to curiosity, everyone has different thoughts.
Some are focused on their own business and are working harder than ever. The motivational effect of the list is highlighted at this time, and Mo Fan has rarely become a source of motivation.
Some of them are envious of what they used to be, and any changes on the list will not touch them.
Of course, there are still many people who are jealous and hateful, and it is not a problem to secretly draw circles and curse.
Qiu Yan, who was sitting in the front row of Mo Fan, heard the phone ring non-stop in the back, and his heart became more and more irritable. The week is fast over, and her performance is still zero. She really couldn't figure out how the "thousand-year-old Mo" became "Mr. Mighty", making 170,000 in four days, and it sounds like this number will increase today.
In some dialects, "Laome" means the last in the rankings. And "Mo" and "Mo" are homophonic, so Mo Fan has a not very loud name in the company, called "Millennium Old Mo".
After hearing Mo Fan pick up the phone again and mention the words "Hongbo Machinery Factory" in the conversation, Qiu Yan's ears suddenly pricked up.
She turned her head to stare at Mo Fan, and when she heard that the business seemed to have been negotiated, she was immediately furious. As soon as Mo Fan put down the phone, she stood up and asked, "Did you contact Hongbo Machinery Factory in Huinan District just now?"
Mo Fan looked at Qiu Yan, who looked unkind, and said, "Yes." ”
"Why are you robbing my customers?" Qiu Yan said loudly.
Her high-decibel voice was so attractive that the people in the sales hall looked this way and stood up a little farther away.
Generally speaking, only those who have entered into a contract and have business dealings can be called customers. Just called, at most called potential customers. The so-called grabbing customers mostly refers to those long-term customers who often have orders.
For short-term customers with one-time orders, there is generally no such thing as grabbing customers. At most, there is a collision between salespeople during the contact, and then there is a first-come, first-served principle, which is also an internal rule of the company. But if the former person does not talk about it, and the latter person talks about it, it is completely permissible.
Hongbo Machinery Factory needs a set of infrared monitoring equipment in the factory area, which is a one-time order. When they called just now, the other party did not mention that there were other salesmen who contacted them, so there was no problem of violations.
Even if Qiu Yan contacted the customer first, but the other party had no impression of her at all, at least it means that her communication with the other party was a failure.
If Qiu Yan's attitude is better, for the sake of Lu Xiaorong's face, it is not impossible for Mo Fan to talk about it and then hand it over to her. But Qiu Yan is like this now, Mo Fan doesn't want to bird her at all.
"Your client, have you done it?" the corners of Mo Fan's mouth raised slightly.
This is, of course, knowingly asked. If Qiu Yan did it, Hongbo Machinery Factory would naturally not contact him again.
"I'm talking to someone, why do you want to rob it? Don't think I don't know, you haven't gone to the customer yourself, and the customers who contact you these days are all stolen from others!"
The more Qiu Yan spoke, the more excited she became, her voice was very loud, and the impact of these words was even greater.
This month, Mo Fan's sales performance suddenly exploded, and no one knew the reason. But Qiu Yan's words gave an explanation. Many people don't think about its truth or falsehood, and they don't think about whether it is reasonable or not, but they are willing to believe this statement out of various psychology.
For a while, everyone looked sideways at Mo Fan, believing that he was the snitch who stole thousands of households at night.
No one wants to be poached by others to grab customers, so everyone despises this kind of behavior, and the company does not allow this kind of malicious competition. It can be said that the crime of robbing colleagues and customers is very serious, which violates both ethics and the system.
Mo Fan frowned, and his perception of Qiu Yan suddenly fell to the bottom. The conjectural evidence of the crime is also justified, and this is one of the people he dislikes the most.
He stood up, looked at Qiu Yan and said, "You repeat what you just said." ”
The sound is not too loud, at least far worse than Qiu Yan's high decibels, but it seems to reveal a sense of oppression. Qiu Yan looked at him, and his heart was suddenly a little flustered, his eyes flashed to the side, but he forced himself to say, "Am I not right?" But the momentum is not as good as before.
There was such a commotion in the sales hall, and several supervisors noticed it, and came out of their respective offices to stand at the door and watch.
Lu Xiaorong saw that it was Mo Fan and Qiu Yan who had a conflict, so she raised her voice and asked, "What's the matter?"
Qiu Yan snorted, turned around and ran towards Lu Xiaorong with small steps, and cried when he came to him: "Sister Lu, Mo Fan robbed my customer and didn't admit it!"