In this second move, Dong Mingzhu directly commanded Xi Ming, the undercover Shenlong who always shook his hands and saw the president of the rhino boss.

Be directed!

Of course, Xi Ming has nothing to say, and now he is undercover on the male brother paper, of course, he is directly obeying the command of the headquarters.

However, he felt a little embarrassed, he actually had an accident in his undercover store, and he realized it later, if he could have discovered the problem earlier, he would not have poked out such a big basket.

What a shame!

But!

Fortunately.

There are a bunch of capable people under him who are doing the facts.

He, the boss, is going to learn a hard time this time.

In the first apology letter, Brother Xiong does not deny or quibble on the grilled fish on paper, and responds quickly and frankly to a little unpreparedness.

Judging from the speed of response, after the news of the unannounced visit was exposed, after the news of Xiongge's paper grilled fish was exposed, the first letter of apology was issued in about three hours, and the treatment plan was released here and made public about five hours later. Such a speed is basically in line with the golden hour of public opinion processing.

A key point was made to turn public opinion.

Then.

Dong Mingzhu quickly organized Brother Xiong to release the second statement, which is a statement to solve the problem of face and lining.

The content of the statement was seen for the first time early in the morning.

He felt that the connotation was so big.

And it also solved the problem of the sato at once.

At this time, the first apology letter was polarized on the Internet.

Slowly, another batch of people who said to forgive appeared.

But it's still the opposition party, they are very fierce, secretly visit Brother Xiong on paper grilled fish, rats crawl into the pantry hot pot colander to dig out the sewer, I believe that many people have patronized Brother Xiong on paper grilled fish, and will also be impressed by the god-like service of the waiter in the store, but this time such a big thing, not to mention looking at the mouse picture, just look at the title, I will feel very disgusting.

Nima, the male brother grilled fish on paper, has always been regarded as a myth in the catering industry by Lao Tzu, and now Lao Tzu seems to have seen the article and Chen He's derailment, and the benchmark of the grilled fish industry has such a problem.

Rub rub!

What's even more disgusting is that Brother Xiong just issued a statement on the paper grilled fish, and the original public resentment was boiling and actually chose to forgive it, Nima is more disgusting than Lao Tzu eating rat feces.

Those people are disgusting!

I actually wanted to brush up on the praise just now.

Just when public opinion was about to be drowned out by criticism after the turn, reporter Xiong Ge published his second statement on the website and in the media.

The release of this statement.

Once again, it poked at the pain point thoroughly.

The content of the statement can be said to have poked the hearts of the public.

This second statement is:

Regarding the Xiongge paper grilled fish Xia City Huli District store, Xiang District store incident handling report.

Xiongge paper grilled fish stores:

Today, there are media reports that there are problems such as rats in the back kitchen of our store in Huli District and Xiangxiang District, and there are problems such as cleaning and use of dishes and sewer dredging, etc., after our investigation, we believe that the problems disclosed in the media report are true, so our company decided to take the following measures.

First: Xia City Xiongming Paper Grilled Fish Huli District Store, Xia City Xiongge Paper Grilled Fish Xiang District Store immediately took the initiative to suspend business for rectification, a comprehensive and thorough investigation, and hired a third-party company to investigate and remove rats from the sewers, roofs and other satellite TV dead ends, the responsible person, the company's deputy general manager, Zuo Turin.

Second, organize all stores to investigate immediately to avoid similar situations from happening again, take the initiative to report to the competent government departments after the investigation of the first level of processing suggestions, actively cooperate with the regulatory requirements of government departments, carry out sunshine catering work, do bright kitchens, informatization, visualization, hardware upgrades to existing monitoring equipment, and realize network monitoring, responsible person, Sun Xuexue, general manager of the company,

Third, welcome customers, media friends and management departments to Xiongge paper grilled fish store inspection and supervision, and put forward amendments to our work, responsible person, the company's deputy general manager Zuo Duling, contact number: landline 40500019.

Fourth, the third-party pest control company that quickly cooperated with us studied rectification measures from the application of new technologies and the involvement of stores, and the responsible person, Dong Mingzhu, vice president of the company

Fifth, overseas stores will carry out strict investigation and rectification in accordance with local laws and regulations, and the responsible person will ......

Sixth, the cadres and employees of the two stores involved in the closure do not need to panic, you only need to rectify and bear the corresponding responsibilities in accordance with the requirements of the system, the occurrence of such incidents is more of the company's deep-seated management problems, and the main responsibility is borne by the company's senior managers

Seventh, each store shall carry out rectification in accordance with the laws and regulations of the country and region where it is located, as well as the relevant regulations of the company in this rectification activity.

Brother Xiong paper grilled fish company

X, X, X, X

Another statement was issued.

Brother Xiong grilled fish at this speed.

Quite a few people clicked in.

Looking at the statements made by Brother Xiong on paper grilled fish one after another, after the first one, the unfirm also instantly turned into the firm support of Brother Xiong's paper grilled fish.

The content of the statement again, Brother Xiong's apology and sincerity on paper grilled fish is very sufficient, and the public relations at this time is definitely quite beautiful, and it is not like the previous routine.

Extremely beautiful colors appeared!

Netizen Chen Jiasanshao: "I ate 200,000 Brother Xiong's paper grilled fish, and I am still alive and well, it is also a good thing that the problem is reported this time, it will make Brother Xiong's paper grilled fish sound the alarm, and it will only do better in the future, so that I can eat more assured, I believe that Brother Xiong's paper grilled fish will also do better."

Jiajia has a scripture that is difficult to read:" When Brother Xiong released a letter of apology two hours ago, I just commented that Brother Xiong's paper grilled fish store is still good, but it has been recognized by so many people, and then some people think that I am a water army, here I say again, I am just a diner who likes to eat Brother Xiong's paper grilled fish, I am also engaged in catering management, and I don't want to be able to discredit or help anyone speak, Huaxia's first 10 billion grilled fish brand, I think it is really with strength and attitude to speak, Brother Xiong's paper grilled fish before the good we can see。 ”

Netizen I am beautiful and cute: "It's the first time I've seen two statements with such responsibility, and I haven't blindly shirked my responsibility, it's really a conscientious enterprise!"

Netizen Chen Dong God: "It's so capricious to protect employees, admit mistakes, and actively correct them, super great, look forward to the change, after all, the service in the catering industry is really good!"

Netizens love you deeply: "A good company is one who dares to face its own shortcomings." ”

Uncle like a tree: "If you go undercover in any catering industry for four months, it will definitely not make much difference." ”

……

With the release of the second statement, public opinion completely reversed, crushing the bad reviews, and the speed of this public opinion reversal surprised industry professionals.

Then they began to analyze, how, how, why, why the hell the reversal was so fast, what kind of nuclear bomb was in that statement!

It was a fatal crisis, but it turned into the enthusiastic support of grilled fish iron powder!

What the hell is going on?!

What exactly is the second statement telling the public?!