Hang Yu hoped to streamline the members of the group and reduce the burden, but after the major rectification, he found that the company's employees were not cut much. For example, the customer service department originally planned to cut about half of his people, but only more than 100 people were cut, and most of them had very poor performance.

And with the launch of new products and the development and growth, the customer service department has expanded some personnel.

Why can't the group structure be streamlined? Because Hang Yu requires to ensure the company's operational efficiency and service quality. This is the bottom line put forward by Hang Yu before the major rectification, and no one dares to cross this bottom line, and in the end the downsizing of personnel fails.

But Hang Yu is not angry, because although artificial intelligence solves many problems, it cannot really replace the work of employees. Of course, artificial intelligence is not useless, it has once again improved the quality of service on the basis of the previous one.

In other words, after the major reorganization, the company still has many members, and the quality of operation has also improved a lot. This is not a contradiction, because the company needs so many people, and if you don't care about the efficiency of the operation, cutting for the sake of cutting will only lead to problems in the company's operation.

If you look at the personnel information of various departments and subsidiaries of Jiangyan Group, you will feel that the group structure is really bloated. When a layman looks at it, he may think that Jiang Yan Company does not understand management, and how much burden it will cause so many people!

Do you want to make money?

Nowadays, many enterprises absorb Western management concepts, often engage in streamlining structures and making large layoffs, but they do not know that they will spend money to make money. The reason is very simple, such as customer service, which many companies are reluctant to invest.

The result is poor customer service quality, users are not satisfied, personnel costs are saved, and users are lost.

Jiangyan company does not hesitate to invest, although the personnel cost is high, but it has been fully recognized by the majority of users. With the recognition and support of the majority of users, the natural financial resources are rolling, thus forming a virtuous circle.

Of course, the more people the better, and the specific way to do it depends on the situation of the enterprise.

"It doesn't matter if you can't streamline it, it's important that everybody plays a role and that's what we really need. Group buying over the wall should use the offline network to help them expand their service projects, which shows that our offline network still has a lot of uses. Hang Yu said.

"It's certainly useful, but it's also a big burden, and the direct benefits they generate are relatively low. Probably this is the reason why the offline network seems bloated and incompetent, but if you look at it rationally, the indirect benefits of their production are very high. It's just an indirect benefit, and there's no way to evaluate it, so it's hard for us to judge. Yue Qin said.

"I recognize their role in China, but we need to expand the international market, and the offline network is a bit difficult. If you want to develop the offline network abroad, the burden will be even greater. Hang Yu said.

"I think this matter should be divided into priorities, we should first develop network products abroad, gain a foothold in foreign countries, and then consider building offline networks in the local area after the revenue is stable. If we don't make money online, building an offline network first is not in line with the development direction of the Group. Yue Qin said.

"International purchasing, Weibo cloud, cats export are very good, the advantages of the first two products are obvious. Game exports also have good results, but it's not enough, we need to coordinate these products. It's obviously very difficult for a single product to break into the international market, but if these products can join forces, I think it should be smoother. Hang Yu said.

"If the sales of cats are better, they can be loaded with international daigou, Weibo cloud and our games. But judging from the current situation, cats can't keep up with the former, but it also helps a lot. Yue Qin said.

"As a hardware product, mobile phones are exported with other software products, which is a way I have long thought of. In order to make it more convenient for foreign users to use the software carried by mobile phones, mainly in the payment area, micropayment needs to cooperate with major banks around the world, so the export of micropayment is the focus. In addition, different features and experiences need to be customized for users in different regions. As you all know, Transsion mobile phone is actually not very technical, but the custom camera technology and music player for black people occupy more than 40% of the market in Africa. So don't underestimate these details, our software and hardware products are exported, and we must learn the service spirit of Transsion. Hang Yu said.

Hang Yu has a 52% stake in Transsion, and Transsion mobile phones are also equipped with many Jiangyan software products. Transsion's sales in Africa are amazing, which really opens up the African market for Jiangyan.

What Transsion did wasn't very difficult, but no one else did, it did. It seems to be an inconspicuous thing, but it has been recognized by African users, which is the competitive advantage.

Jiangyan will circulate the operation experience of various products internally, and the successful experience of Transsion will be widely learned internally. The application for group buying over the wall is to use the offline network to expand the service project, which is actually the transsion of schooling.

It's just that Transsion is a customized mobile phone function, and group buying over the wall is a customized service.

"Our group is completely self-reliant, which is both an advantage and a disadvantage. The only way for us to truly stand on the world is to unite and bring out the potential of the Group. As the coordinator of the headquarters, you must have such an idea and make full use of the group's resources to compete with others. Hang Yu said.

"Understood. Yue Qin and the four of them nodded together.

"From the perspective of capital, we are independent, but from the perspective of society, we are actually rooted in the masses and have the endorsement of the state. So don't be afraid that other capital will join forces to suppress us, we are not without a backstage. Our backend is hundreds of millions of users, it is the support of the state, and what bigger backend could there be. Hang Yu said.

Yue Qin and the four of them all smiled, judging from this analysis, Jiang Yan Company does have confidence.

"But we can't always think about who to rely on just because we have a backstage, and a huge group like ours wants to be controlled by domestic banks. Therefore, as long as there is an opportunity, they will not let it go, if we can't bear the wind and waves ourselves, even if the state takes action, it is impossible to guarantee independence. In the same way, if we can't do it ourselves, even if we have hundreds of millions of users to support it, it is useless. Therefore, no matter what the external environment is, the most important thing is that we must be hard, and the stronger we are, the more the country and users will support us. On the contrary, if the state wants to take control, users will also disperse. "Hang Yu's mind is very clear, the country is the biggest backer, but it does not mean that it can be completely relied on, the user is the biggest foundation, but it does not mean that it will not disperse.

What makes the state the backer of Jiangyan Company, and what unites hundreds of millions of users?

The answer is Jiangyan Group itself.