Chapter 411
Li Xi didn't think so, "Say that our employees scolded you, what evidence do you have?"
"I ......" Ms. Shen was immediately stunned by what she said, and asked her to take the evidence, of course she couldn't show it, not to mention, what happened just now was extremely sudden, and no one deliberately took a mobile phone to record it. What's more, what Xiao Chen said at that time was not a scolding of her at all, but just a refuting of her in anger.
But in Ms. Shen's heart, the seller dared to use this attitude to talk to herself, which was unreasonable, and it was not an exaggeration to open it on the spot.
She couldn't produce evidence, and she was angry in her heart, so she suddenly spilled, "What kind of attitude? What kind of company are you? What kind of FUWU attitude? Treat customers like you?"
Li Xi retorted unceremoniously, "Don't say that, besides, you are not our customer." ”
Ms. Shen was stunned when she heard this, "I'm not your customer?" Only then did she react, and what the other party said seemed to really make a little sense. I am not a customer of the beauty salon, not to mention, I still deliberately block the door at the door of the beauty salon and persuade others not to come to this beauty salon for beauty.
It's just that this Ms. Shen, how can she help others think about it? This kind of thought is just a flash, and it is instantly replaced by another thought. Not to mention that beauty salons should be polite and polite to others regardless of whether they are customers or not. As for why, who let you do business? Not to mention the FUWU industry.
In addition, this Xiao Chen, in her eyes, is just an NPC, and she will scold you if she scolds you. Even if the customer hits you, that's it. If you've made money, shouldn't you put up with it? Refuting customers is wrong in itself, for whatever reason.
But what she didn't dare to provoke was Li Xi. Not angry, "I'm not your customer, am I?" Okay, I'll recharge now, and I'll sign up now." This employee, you must give me a license today, otherwise I will definitely not be able to finish it for you. ”
When Xiao Chen heard this, he didn't say a word, and at the same time, he couldn't help but feel a little worried. This Ms. Shen. Obviously, he already has a grudge against himself, and he wants to target himself with an iron heart. What's more, after she said the sentence just now, she really regretted it. Although what this Ms. Shen did was very excessive, this is not a reason for you to be a welcome guest to contradict or sarcastically mock the other party. Needless to say, before onboarding. Zhu Xiuyan repeatedly told them to treat customers politely and politely, regardless of whether they are here or not. After all, everyone is a potential customer.
Someone made a mistake. Or if you have a bad attitude, you are not a qualified staff member, let her know, and be fired immediately.
There is no one who does business and does not want to do a good job in his business. It can be said that in addition to planning the JINGJI era, the seller regards himself as an uncle. In addition to treating customers as suns, all sellers have the measure of treating themselves as grandchildren and treating customers with a low profile.
Arriving at these first, Xiao Chen couldn't help but turn pale. Not to mention, this Ms. Shen suddenly opened her mouth to become a member, and used the membership to blackmail and open herself.
Relatively speaking, this Xiao Chen, among all the employees of the beauty salon, is still a relatively clever type, and of course it can't be compared with the previous Xiao Wu. Ms. Qian took the opportunity to find fault, Xiao Wu still came up very blindly, and as a result, she successfully transferred the other party's hatred from the beauty salon to herself, and even when the boss came, she didn't know to take this opportunity to behave diligently.
This Xiao Chen is the opposite, what he said before was really because he was not careful, and he didn't sincerely want to do that. At this time, it became a matter of course to worry about regret.
After Zhu Xiuyan heard this, she couldn't help but feel a little moved. This Ms. Shen is actually the customer she contacted, and when she talked to each other before, it was quite speculative, but because of Ma Quanqin, she obviously annoyed the other party. Coupled with Li Xi's words, Ms. Shen deliberately targeted the beauty salon.
At this time, after listening to Ms. Shen's words, also considering Ms. Shen's net worth and income, she consumes 60,000 yuan a month and uses beauty water, but it may not be impossible to do it. Relatively speaking, it can be regarded as a potential customer of beauty water.
You must know that of the 60,000 consumption of beauty water, only 10,000 is Li Xi's, and the other 50,000 is the sales of the real beauty salon itself. Although this idea was conceived by Li Yi, every time there is an additional customer, it is to help the beauty salon generate income.
As for this Xiao Chen, in fact, in her heart, if it is opened, it will be opened. Such an employee, anyway, has no technical content, and can be recruited at will, if he can get 50,000 yuan in sales, there will be a profit of 30,000 or even more than 30,000 yuan in this sales.
Compared with the two, it is needless to say which one is more worthwhile. As for whether Ms. Shen will really become a long-term customer of beauty water after using beauty water, Zhu Xiuyan has no doubt at all that the effect of beauty water is not only effective for herself. Especially for Zhu Xiuyan, who is very familiar with the beauty industry, she knows more and more how much market and development space there is for this kind of beauty water that can eliminate wrinkles without any side effects or even instant wrinkles.
Therefore, after listening to Ms. Shen's words, I couldn't help but look at Xiao Chen. At this moment, she really had the intention of promising Ms. Shen to expel this Xiao Chen.
But at this time, in front of Li Xi, Zhu Xiuyan only hesitated in the end and did not say anything. Of course, this is not because before, she wanted to drive Xiao Wu, but was blocked by Li Yi, and made decisions for her privately, and even gave the stupid Xiao Wu an afternoon off, and did not deduct the other party's salary.
Of course, Zhu Xiuyan was very unimpressed with this approach itself, but at the same time, she was also very wise not to refute Li Xi. is just an ordinary employee, and the salary is not high, as the so-called more of her is not more, and less of her is a lot, I really can't make Li Xi angry for such a small person. If you really anger the other person, don't say anything else. Just from now on, no longer providing beauty water to beauty salons is enough to make beauty salons doomed.
What's more, with more and more contact with Li Yi, in Zhu Xiuyan's heart, for the other party. It's really a little jealous, and even a little afraid from the bottom of my heart.
In addition, with her understanding of Li Xi, she also knew that if this kind of thing was done, once she really fired Xiao Chen in this situation, she would inevitably be despised by the other party even more.
Therefore, after glancing at Li Xi, he quickly dispelled this idea.
Li Xi didn't think about it so much, not to mention that he had never had a good impression of this Ms. Shen. Not to mention, they are now teaching Zhou Sirui their way of doing business. It is a direct copy of the business method of a monkey brand product, and the most critical part of itself is the limited supply.
The essence of limited supply is that you have money, but you may not be able to buy it. On the premise of need, money can't buy it, and naturally, the value of this commodity has been hyped up by a kid. Even from low-end products. It is not known that it will be hyped into a high-end product all of a sudden.
After listening to Ms. Shen's words, she couldn't help but sneer. The tone was stiff, "I'm sorry, but in our beauty salon, you have been listed as an undesirable customer, and we don't do your business." ”
When Ms. Shen heard this, she couldn't help but be stunned again. In fact, before, Li Xi's statement that she was listed as an undesirable customer was just a joke.
Just kidding, and the businessman, who drives customers out? Don't look at this guy like that. As long as you open your mouth to become a member, isn't this beauty salon respectful and polite to invite yourself in?
At this time, these words were obviously a big surprise to him, who thought that Li Xi was not joking at all, but really did not plan to do her business.
Ms. Shen was stunned for a moment, but then she was furious, "If you don't do business, why don't you close the door?"
"I'm sorry. Li Xi's tone was light, "Whether we close the door or not, it doesn't seem to have anything to do with you." ”
Ms. Shen was choked by this sentence, thought about it for a while, but couldn't help but turn to Zhu Xiuyan, "Zhu Xiuyan, are you the boss of this company? In the beauty salon, shouldn't you have the final say? Who is this person? How can he make a decision for you?"
"Sister Shen. Zhu Xiuyan had actually introduced herself when she went to Ms. Shen's company to do publicity business, and Ms. Shen naturally knew that this beauty salon was actually opened by her and Zhou Sirui, but as for the third shareholder, there was none.
But although Zhu Xiuyan had said this to the other party before, how could she admit it at this time? When she was completely unwilling to offend this Ms. Shen, she had to show a very helpless expression at this time, "This is our chairman, and I am the boss, but I must also listen to him, otherwise, I will fire me if he says it." ”
said sincerely, "I'm sorry, Sister Shen." ”
Immediately afterwards, he suggested, "Otherwise, Sister Shen, I will ask our Li Dong to intercede and ask him to help you get a member?"
"I don't need to. Ms. Shen immediately heard the other party's perfunctory words, and snorted angrily, "If I don't have your membership, I won't die." ”
Speaking of this, he didn't want to pay attention to Zhu Xiuyan anymore, but at the same time, he stopped entangling with Li Xi, saying that he had to let the other party expel Xiao Chen.
Obviously, at this time, she also knew that making such a request again would be nothing more than self-inflicted humiliation.
It was another woman next to her, the original Ms. Qian, who was obviously angry with this Ms. Shen, and when she saw that Ms. Shen was rejected, she immediately couldn't look at it, and couldn't help but say, "Xiao Zhu, I'm still your customer, right?"
didn't ask Li Xi, but asked Zhu Xiuyan directly, obviously feeling that Zhu Xiuyan was much better than Li Xi. At the same time, this Ms. Qian just now had a conflict with Li Xi, and at this time, of course, she was unwilling to touch the other party's moldy head in this situation.
In addition, this Ms. Qian, after having some contact with Zhu Xiuyan, obviously knows what kind of person the other party is. In fact, it's not just her, and Ms. Nashen, Zhu Xiuyan, the three of them almost belong to the same type of people, otherwise, they wouldn't have spoken so deed, and finally Zhu Xiuyan said that she wanted to come and have a look on the day the beauty salon opened.
To be honest, if it weren't for Zhu Xiuyan, if she changed someone and asked Li Xi to run Ms. Qian and Ms. Shen's business, she would definitely not be able to escape, and not even run out, and if she couldn't say a few words, there was a possibility that she would be scolded by the other party.
After Zhu Xiuyan listened, she hesitated slightly. Then he glanced at Li Xi, and saw that Li Xi didn't mean to speak, so he smiled and said, "Sister Qian, what are these words? Of course you are our customer." ”
Li Xi did not refute this. After all, Zhou Sirui and Zhu Xiuyan do business, and every time they have one more customer. It's always good. I can't just because the effect of the moon water is good, I will definitely be able to increase the business GAO, so I can directly refuse some customers I don't like according to my likes and dislikes.
Since it is a business, for customers, it doesn't matter what kind of customer, or what kind of character the customer has, even if it is an enemy. In business, it doesn't matter. After all, it's a business, and if you still have to choose customers, I'm afraid that this business won't be able to do it.
Ms. Qian nodded when she heard this, and seemed quite satisfied, in fact, just now, she was also worried that she would be rejected by the other party after she said this. Or Li Xi seemed to treat Ms. Shen and suddenly gave himself a sentence. You're also an unwelcome customer or something.
It doesn't matter if she is a customer of a beauty salon or not, but in her heart, she has always felt that she is a figure with a lot of status and status, and if someone says such things, then she will not be able to get off the stage. How much face?
After listening to Zhu Xiuyan's words, she was immediately relieved, and then said, "In this case, Xiao Zhu, can I be your member?"
"Absolutely. Sister Qian, do you want to be our member?" Zhu Xiuyan still felt a hint of surprise after hearing this.
"Isn't it just 10,000 yuan?" Ms. Qian looked completely indifferent, "just do it." ”
Li Xi took advantage of this time to suddenly speak, "Members can handle it at any time, but the amount of beauty water is not much, if you want to use beauty water, it is best to make an appointment in advance, and then we will arrange it for you." ”
When Ms. Qian heard this, she was stunned again, in fact, the reason why she wanted to become a member was that she didn't have the mind to use any beauty water, and the main purpose was because Xiao Chen bumped into Shen Xiu just now. Shen Xiu wanted the beauty salon to expel Xiao Chen, but was directly rejected by Li Xi, and his words were very polite.
And Ms. Qian and Ms. Shen are knowledgeable, since they can't look past it, they want to stand up for each other, thinking that I have opened your membership and asked you to expel this Xiao Chen, you shouldn't refuse anymore, right?
As for spending the 10,000 yuan, anyway, she won't talk in vain, the level of the beauty salon, she still sees it in her eyes, although it is not very good, and it has not reached the point where she can change the beauty salon she frequents now, but it is not so bad, and she directly consumes the 10,000 yuan here, that is.
Spending 10,000 yuan, being able to open this Xiao Chen is at least a bad breath in his heart. In this way, the 10,000 yuan is very worth the cost.
But what he didn't expect was that after listening to his words, Li Xi first raised the question of making an appointment in advance if he wanted to use beauty water.
After Ms. Qian heard this, she naturally sneered in her heart, she never thought about using any beauty water from beginning to end.
At the moment, he said: "No, I don't mean to use beauty water for the time being." ”
In my heart, it is obvious that like Ms. Shen, they have always regarded this kind of beauty water as a deceptive thing in beauty salons.
When Li Xi heard her say this, he stopped talking.
Zhu Xiuyan immediately greeted,
"Then in that case, Sister Qian, I'll ask someone to help you get a membership card. ”
Applying for a membership card is actually very simple, all membership cards have been prepared, and 10,000 yuan has been deposited in the card at the beginning. All you need to do is swipe your card, register, and you're good to go.
As he spoke, he greeted the person to the store.
But Ms. Qian's purpose, since she only got the membership card to open Xiao Chen, where did she have the heart to follow her into the beauty salon? ”
Zhu Xiuyan was stunned for a moment, and then said with a smile: "Sister Qian, what do you say, then how to do it." Immediately greeted another employee, "Xiao Zheng, you go and take the swipe machine, and by the way, help Mr. Qian register and get the membership card." ”
Xiao Zheng was the female employee who was standing outside to greet Xiao Chen, and when she heard the words, she hurriedly said, "Yes, boss." ”
As for the reason why she is not called Xiao Chen, it is obviously because Zhu Xiuyan at this time is still angry with this Xiao Chen, and even wants to find a chance to turn around and open this Xiao Chen. After all, offending customers, no matter which one they offended, is in front of so many people at this time. This Xiao Chen can be said to have offended many people at once.
THESE FEMALE CUSTOMERS DID NOT HAVE ANY BROAD XIONGHUAI IN THE FIRST PLACE, AND NATURALLY NO ONE WAS WILLING TO ENDURE SUCH ANGER, LEAVING XIAO CHEN BEHIND WOULD ONLY AFFECT THESE FEMALE CUSTOMERS. It is not good for business for them to have prejudices against beauty salons.
Therefore, although this Xiao Chen has always been more clever, and even before, he was quite loved by Zhu Xiuyan, at this time, he did not hesitate to make the decision to open people.
At this time, he would rather support Xiao Zheng than support this Xiao Chen.
After Xiao Chen agreed. I immediately went in to get something, and after a while, I took a membership card and things like swiping the machine to help Ms. Qian register.
This Ms. Qian simply took out her bank card, chose to swipe the card, and applied for membership. Successfully opened the membership. Zhu Xiuyan smiled.
This Ms. Qian just got the membership card and immediately targeted Xiao Chen. said, "Xiao Zhu, since I have become your member, I can't help but mention some opinions. ”
Zhu Xiuyan hurriedly said: "Sister Qian, what do you think?" Although we have brought it up, we have not done well, and we must find ways to improve it. ”
Ms. Qian nodded, and then glanced at Xiao Chen, "This employee of yours." FUWU's attitude is very bad, such an attitude, do you still want to stay in the company? It's not that I'm personally biased, such an attitude, you still expect to do a good job?"
After Zhu Xiuyan heard this, she couldn't help but be stunned for a moment, she never expected that the first thing that Ms. Qian did after applying for a membership card was to target this Xiao Chen and let herself fire the other party.
Li Xi guessed Ms. Qian's mind early on, and after hearing this, she couldn't help sneering, "I'm sorry, we have no plans to lay off employees for the time being." If you really have any complaints, you can go to the consumer association and complain to us. ”
After Ms. Qian heard this, she couldn't help but be stunned, she felt that this Li Xi was difficult to deal with before, but at this time, she realized that the other party was cold and hard-hearted.
I had to turn to Zhu Xiuyan again, "Xiao Zhu, such an employee, do you really plan to stay?
"This ......" Zhu Xiuyan didn't know how to answer for a while, she didn't want to offend Ms. Qian, but she didn't want to offend Li Xi even more.
offended Ms. Qian, the big deal is that Ms. Qian will no longer come to her beauty salon, at most, that is, in addition to herself, due to the joint effect, she will lose some potential customers who are familiar with her. But if you offend Li Xi, it will be a big problem.
Therefore, after just a little hesitation, I already knew what to do, "Sister Qian, why don't you withdraw the membership?"
As soon as Ms. Qian heard this, her face immediately turned pale. She applied for membership, originally thought that after she applied for membership, with her status as a member, the people in the beauty salon couldn't help but listen, and she would definitely be able to open this Xiao Chen immediately.
But who would have thought that although he had become a member, the other party still didn't eat his own set. was cold at the moment: "No need, 10,000 yuan, even if I throw it away, I can throw it away." With your attitude towards your customers, I don't believe that the business of your beauty salon can be good. ”
In addition to being annoyed, he has no scruples about speaking.
"Whether it can get better or not, you don't have to care. Li Xi's face sank, and he turned to Xiao Chen, "Go to the counter and take 10,000 yuan and return the money to her, this 10,000 yuan is mine." As for the membership card, she can keep it for herself if she wants to keep it, it's only 10,000 yuan, and I still lose it. ”
As soon as she said this, Ms. Qian's face became even more ugly after hearing this, "You said that I took advantage of your beauty salon Pianyi? As he spoke, he took out his membership card, folded it casually, and folded it directly into two, and said angrily: "The 10,000 yuan, my aunt and grandmother don't want it." ”
Annoyed, he turned around and walked out.
"Sister Qian, Sister Qian. Zhu Xiuyan reached out to pull people and tried to persuade them.
This Ms. Qian was obviously extremely annoyed, so she didn't listen to Zhu Xiuyan's persuasion at all, shook her hand, and said angrily: "Go away!"
Zhu Xiuyan was thrown away, and she was suddenly a little stupid.
This Ms. Qian continued to leave, but Li Xi couldn't help but reach out and grab her. (To be continued......)