"It's my problem, I'm the head of the game department, all the orders are given by me, I give them a short time to test, and under pressure, the testing department neglects this extreme test ......"

Robbie looked like a dead pig was not afraid of boiling water, but he did a little trick by not mentioning the 98% test results, which implied that there was another person present who could understand it, and that was James.

James was very touched, although he followed Robbie's instructions and deliberately neglected the bug in the limit test, but it was also related to his belief that there would be no fatal problem, he misestimated the impact of this bug, he signed it, it was he who handled it, and if he really wanted to be held responsible, it was also his responsibility as the director of the hardware research and development department.

Robbie will be under double pressure from the chairman and CEO after such a big package, James is relaxed, but Robbie is likely to become a victim.

"Enough!" Steve Ballmer scolded: "Is it time to be held accountable? If you can't escape from accountability, the entire game department will be cut down! Is there a workaround now? This damn Sanhong has already made us a defendant! ”

Robbie and James' faces turned pale, they only knew that the product had a very high complaint rate, and the company was a defendant because of the problem, which they also heard now.

"It's not the first time we've been accused of Microsoft, but it's embarrassing for us to be accused in India!" ”

The United States is a big country receiving immigrants, and China and India are big countries in exporting immigrants in India. A significant proportion of men work in the IT industry, and 12% of Microsoft's employees are Indian. Microsoft's India R&D center in New Delhi employs thousands of people, and they have a particularly good reputation in India. Indians are proud to work at Microsoft.

Now that the Indians have taken it to court, isn't this a slap in the face of Microsoft?

At this time, Garnett, the chief analyst of the think tank, came in, and he said with a gloomy face: "The situation may change, and it is the Bombay Red Law Firm that supports the Indian to accuse us, they are very famous in the local area, and this matter is likely to go viral!" ”

Bill Gates immediately decided: "Steve, you are personally responsible for this matter, negotiate with the other party first." An out-of-court settlement is best. Robbie, I'm giving you one last chance, I'm going to see your solution in 3 days! ”

Everyone answered, and went to work.

Robbie and James returned to the hardware institute, and the two of them left the others behind, closed the door, and ordered the secretary not to disturb anyone.

"Robbie, I think ......"

James had just started when Robbie interrupted him with a smile and a wave of his hand. Then he walked up to the coffee machine and took out two drinks: "What do you want to drink?" Take it easy, James, let's talk about something else. Do you think the reason for that surge protection socket is good? ”

James chose to listen to Pepsi and said with a wry smile: "This reason can only coax the layman." Surge protectors only protect against power surges. It does not control power peaks, and it works by using a current-limiting diode to limit the amount of current that passes through the protector. This part of India is special. The voltage varies from state to state, mainly between 200V-240V. The voltage is unstable, and almost every appliance is equipped with a voltage regulator. This really made it hard for our hosts to get used to. ”

India is a strange country, the power supply is extremely unstable, different states can produce different voltages, if the Xbox360 is connected to the surge protector, if the normal current is 15 amps, the maximum value of the surge protector current limiting diode must be within 17 amps, more than 17 amps of the protector will trip, which is equivalent to the Xbox360 power outage, it can only do this step, the 17 ampere current can not be controlled into the host, and the 17 ampere current is 13% higher than the 15 amperes, It's no wonder that the Xbox 360 is not too hot!

"Also, the surge protector can't control the working current of the Xbox360, which should be the responsibility of the power adapter, and I'm pretty sure that our power adapter can't control it."

After James said this, the decadent look on his face immediately appeared, this is the hardware design flaw of Xbox360, the GPU energy consumption of the Canadian Thunderwind graphics card company is too large, and long-term overheating will cause the entire circuit to collapse, they are only now determined!

"You mean that if we want to change, we have to replace the whole system?" Robbie asked meaningfully.

James nodded with a pained expression: "GPU, integrated circuit soldering process, lead-free manufacturing process, and even chassis exhaust vents......"

"Fuck the whole craft, it's all shit! James, do you think we can stop now? 1 million sales, we just broke through 1 million Xbox 360 sales! Do you know what a huge number that would be? What is the repair rate? 5%, 10%, or 20%? Robbie's sudden foul language startled James, and the numbers are staggering, 20%, oh my God, this is something he can't imagine!

James said in horror: "No, it's certainly not as bad as you think, I can guarantee that the failure rate will not reach 20%......"

"You can guarantee it? You said that four months ago! Robbie almost pointed at his nose and cursed.

Like a punctured balloon, James is deflated, what else can he guarantee?

Wrong, all wrong, 1 million units of the Xbox 360 with fatal design flaws, with a turnover of more than $400 million, he personally could not afford such a big responsibility.

Robbie...... What are your good ideas? James asked weakly.

Robbie suddenly laughed: "How about we have dinner together after work?" ”

……

In London, England, on the 28th floor of the office building of Taylor's Fortune Center, there was a long queue at the entrance of Micromart, a microintelligence company located on Regent Street, a bustling street in London, each young man holding an Xbox360 in a box, they complained and cursed to each other, and the voices of several excited young men even reached the safe passage, making other company employees who were smoking in the safe passage upstairs and downstairs laughing.

"Shit! When I'm playing with Halo, it only takes ten minutes and it gets very stuck, the frame rate drops, the console beeps, and the hard drive light flashes wildly! ”

"That's right, brother! I'm the same way, my girlfriend Tiyì I took out an electric fan and blew it at this damn white box, but I'm firmly against it, it's an Xbox 360, it's not an electric grill, and unless Microsoft pays for the electric fan and electricity for me, I'll have to come to them for trouble! ”

"Aha~ Let's sympathize with each other! I had the urge to disassemble the case to dissipate heat, but they said that whoever breaks the seal, they will not have a warranty! ”

"Son of a's rules!"

"Shit's overlord clause!"

The players were indignant, the voice of denunciation was getting louder and louder, and the reception staff of the microintelligence company were busy with sweat, registering each player in line, and enduring the scolding of the players like knives and mouths, and smiling to appease their injured hearts, every employee was very aggrieved.

Several middle-aged men in suits walked in from the outside, looking at the repair machine that had been queuing up to the corridor outside the corridor with a gloomy face, and the brows of the leader were furrowed deeply, he was the head of the microintelligence company, Jeff Gott.

In the office, Jeff asked, "Tim, is there a response to the technical help letter sent to Microsoft?" ”

The tall Tim shook his head and replied, "No, Microsoft built us to clean up the dust, find solder points, replace burned-out components, and expand the exhaust vents." We're all doing that, and they don't have any new builds. ”

The disgust on Jeff's face was obvious: "Shet! Why do Microsoft shit and we wipe their ass? Sue them and if there is no complete solution, we refuse the warranty! ”

Everyone thought Jeff's decision was a bit cruel, but they didn't know that someone had already contacted him a few days ago and promised quite a lot of benefits in private, and Jeff definitely didn't do it impulsively.

On March 15, the International Consumer Rights Day, the International Consumers Union organized a general meeting, and members from UNESCO, UNICEF, Consumer Advisory Committee and other institutions will announce the protection of international consumer rights and interests in the previous year, the development trend, the approval of new members, and the criticism of bad nature enterprises on this day.

This year, Microsoft's Xbox 360 became the biggest complaint product, with 100,000 consumers from more than 30 countries and regions around the world protesting to Microsoft, and their game consoles basically crashed after a few months of use!

A delegation of lawyers from well-known law firms such as Cinda, Cleary, Sherman, Vinson and others became the agent of the civil society "Three Red Alliance", and at the same time filed lawsuits in the local courts of New York, Chicago, Mumbai, Tokyo, and London, and took Microsoft to court.

The plaintiffs are composed of a number of natural persons and enterprises, including Jimla, a natural person in Mumbai, India, Tata Motors Group, Tokyo Sanyou Precision Instrument Company, and Nicholas Smith, a natural person in the United States.

The witnesses include the social elites of the various plaintiffs' localities, many of whom are leaders of well-known companies or wealthy business celebrities, and the members of the civil society "Three Reds of Death" come from all over the world, and there is a huge organization that connects them to form a powerful force.

The news spread around the world on March 15, and Microsoft couldn't react at all, and there was another huge earthquake in the gaming world. (To be continued......)