Chapter 13: Process Efficiency Breakthrough

Galactic Supermarket.

Xiaoguang got up early in the morning, washed up, and the first thing he did before opening the store was to follow Linghu Yingying to do business morning classes.

It has become his habit to learn three business information every day, and his enthusiasm for learning is also very high, because every piece of content every day may become the key to his breakthrough, so he cherishes it very much.

After the lesson of the last recruitment, he has recently added a piece of management information to his recent learning content, which has made him clear the clouds and have a new understanding of how to get along with people.

After learning today, a new skill is in your pocket.

[Skill] Process Efficiency Lv1: Increases the work efficiency of your team by 5%.

After nearly 1 month of game life, Xiaoguang is no longer a junior brother, and he also has an experience in the application of skills.

There is no strict line between active and passive skill application in this game.

How to understand it? That is, if the player practices the core essence of a skill, the effect of this skill will be passively triggered. In short, as long as the player is doing what the system thinks is right, the corresponding skill will trigger naturally.

In the modern period, that is, after the Second World War, the factory assembly line division of labor system was expanded on a large scale. Before that, it was common for one person or a few people to produce a commodity. A person must be proficient in all aspects of the production of a commodity in order to make a good product.

And 100 years ago, enterprises opened factories, bought equipment, hired workers, and had no idea how to manage them, how much products could be produced in a day, and how much they should produce.

But now the enterprise can find that all the work of the workers has been streamlined.

Analytical, the back kitchen of a small restaurant. When there is no scientific management, it is a person who chops vegetables, stir-fries, and sometimes has to take time to smoke a cigarette.

What about scientific management?

First of all, all the operation processes are divided into washing, cutting, grabbing, stir-frying, etc., and each person is responsible for a link; Second, the boss supervises that everyone in every link strives to meet the standards, so that they can be efficient.

Historically, Ford first produced many models of automobiles, and later in order to improve production efficiency, it only produced one model - the Model T. He then broke down the entire production process of the Model T into 84 steps, which was a remarkable job. Because once this decomposition work is carried out, a concept emerges - "parts", and a specialized division of labor is generated, and production can be organized with an assembly line.

And now, Xiaoguang has to do the same, but what he picks up is a stopwatch.

After pressing the stopwatch, he starts to clean the storefront, and when it meets his standards, he remembers the time of the stopwatch and records the time after the corresponding work.

And then he did the same. Organize the shelves and record the time spent; Guide customers and record time spent; Rest adjustment, record time ......

At the end of the day, he recorded a total of 23 large and small work details, and wrote down the process standards that need to be met behind the important work.

After the work of the tally clerk and the guide was sorted out, he took over from Ling Hu Yingying and began to sort out the process of the cashier, standardize each job, measure the work efficiency of the clerk more intuitively, and study and summarize how many standardized actions the employee should pass in each task link in order to complete the operation activities with maximum efficiency.

On the assembly line at the Ford plant. A production line allows workers to achieve a thorough division of labor. Everyone works on his job in the most efficient way, without continuous bending, without doing any extraneous movements, without paying attention to the person next to him. Workers don't even need to think, they only need to work subconsciously, and this form of work will inevitably lead to a great increase in efficiency.

So, in 19 years, Ford sold 15.5 million Model T cars in the United States, and Ford alone accounted for half of the world's total ride-hailing production.

Later, some scholars studied that because of the emergence of scientific management, the working time for the production of a car was reduced by two-thirds, and the quality was guaranteed.

Xiaoguang kept the stopwatch in his hand for a whole week, and with the help of Linghu Yingying and another new aunt, he made multi-angle and multi-frequency calculations, and finally sorted out a 7-page standard detailed rules for employee responsibilities.

He took out the latest version of the prepared content, called the clerk and aunt to explain one by one: "Your future work is mainly these above, the implementation of standards, special circumstances, skills and methods I have summarized clearly, after you understand, the work only needs to operate in accordance with the standards......"

After listening to Xiaoguang's clear division of work, the clerk and aunt were also very happy, knowing what she did, how to do it, and to what extent she had such a clear expectation, which greatly increased the sense of security brought by certainty to an employee.

To be an ordinary employee, the most feared thing is not to know what the work looks like, the order is changed every day, the government order is unclear, and the responsibilities are vague. Now that there is a written criterion for judging, it is like having a criterion of freedom, how can it not make ordinary people happy.

The aunt praised: "Boss Xiaoguang, you are the most attentive and caring boss I have ever met, and it is really good to work in you." ”

"Haha, everyone will be colleagues in the future, don't be so polite. If you have any questions about your work, you can always come to me and communicate. ”

"Okay."

The aunt carefully put away the paper given by Xiaoguang and went to work quickly.

Ling Hu Yingying blinked her bright eyes and praised: "Brother, you are so good!" The process is so clear that now any newcomer knows what he does. ”

Xiaoguang glanced at his attribute panel, and saw that the skill of "process efficiency" had been triggered, and a sense of accomplishment spontaneously arose in his heart, he excitedly pinched his sister's tender face, and then gently lifted her chin with his fingertips, and couldn't help teasing: "Hey, have you fallen in love with me?" ”

My sister blushed and snorted, "Almost." ”

"Where's that?"

"I can't tell you that, but I can tell you something else."

"What?"

"Brother, I need to remind you: scientific management has not solved the problem of the productivity of mental work, and most of the work we are engaged in now is mental work.

"The emergence of the production line has turned people into a part of the machine, and the speed and rhythm of the machine represent a coercive force, which can manage people, control people, improve the efficiency of management, and improve the efficiency of workers. But in this era, people's creativity accounts for a large proportion of enterprise output, and the management of people's creativity, it is useless to use a stopwatch, so if you lose people's hearts, machines and assembly lines can improve efficiency, but efficiency will be secretly lost from the other side. ”

Xiaoguang was dumbfounded when he heard it, your sister, it turned out that she poured cold water on my brother.