Chapter 14: No matter how big a giant is, there are times when he starts small

All the way home from the hospital in the day, I was thinking about Chen Hua's words. He believed in Hong Xuantao, he believed in Ning Qian even more, he knew that neither of them would betray him, but he didn't believe in himself.

What Chen Hua said was very similar to Director Xu's advice at the time, they didn't want me to have any more entanglements with Ning Qian, the two of them were really caring for and caring for Ning Qian, if they both thought that I couldn't bring Ning Qian happiness or even make her miserable, then why should I get close to her? Manager Hong, who is indeed more mature than me and can take care of people, Ning Qian will be the most suitable to be with him, right?

When he got home during the day, his mother saw his depression and asked him what was wrong, and he said that it was okay, but his eyes were even more melancholy. Mom took him by the hand and sat down at the dining table: "Son, you will soon be going to England, what a great opportunity!" How many people can't imagine it in their lifetime! Although my mother is reluctant to give you up, for the sake of your future, my mother still supports you! Don't worry, there is a younger sister at home, she has grown up, you don't have to go anywhere or do anything for us. Just do what you want, okay? ”

Mom's wrinkles are more and deeper, but after learning that she can be sent out, her mother, who has always been cloudy, has become clearer.

Yes, you can put down anything and go to England, the only one who can't let go is her, the one who, in his opinion, was destroyed by him and a peaceful and beautiful life.

In fact, Ning Qian has already risen from the ruins and is rebuilding a new beauty. No, the KA mentioned by Gupta is the key account of the Key Account that Ning Qian has followed up and managed with sales when he was working in Hong Kong, and Gary was the KA manager of Hong Kong Youjia at that time. In Hong Kong, it is the four major local chains, and in 1996, it was the international chain retail group that entered Chinese mainland one after another.

Shenzhen opened the first Mushan membership club, Madam personally went out to conduct the first round of negotiations with them, returned to the company, directly praised the procurement of Mushan, all the MT he cultivated, all handsome and capable, obviously a Chinese face, actually in a sentence, at least eight English words. Immediately afterward, Madam went to Shanghai and went with Chen Yangqing to visit Fuller's purchasing, and found that the same situation was the same.

These new hypermarket purchases in China are not ghosts, why do they want to talk nonsense? - Madam really doesn't understand.

"That's it, just speak all English, we will die, and English mixed with Chinese, it is a headache to listen." Steve shook his head.

"We Hong Kong people speak, don't we also speak Cantonese with English? After a long time, don't you understand? PT reassures them.

The language problem has become an obstacle to communication with the international KA. Gupta is worried about this, when he was in Hainan, he just wanted to test whether Ning Qian could adapt to the sales tasks of different environments, and now, he is sure. After all, Youjia is in the mature markets of Europe and the United States, and the largest customers of retail channels are these international chain retail giants.

After Ning Qian took over KA, he first sorted out his thoughts: KA is a new emergence, although it is a chain abroad, but at present, there is almost only one store, and there is no need for a separate sales team for the time being, basically the sales staff in charge of various places will be developed and followed up as a new customer.

However, these KAs have their own work systems and requirements, which require a lot of time and energy from salespeople, and those who are not clear in their minds cannot keep up at all. This situation is very similar to when Gary first came to train the Lipton sales team. Ning Qianhe was in charge of the sales of different KA, and after visiting all the customers in depth, he began to sort out the work process.

"When we hear the purchasers' mouths full of English, don't be afraid, they don't mean to look like this, but they, like our excellent family, have a set of their own company's working language, otherwise they can't communicate internally. Only by quickly understanding and adapting to their language can we become a part of them and reap the benefits of their machine operation. ”

"It's like we say PT, other customers don't know what it is, but we all know it's Liu Sheng, right?" Ah Ping Perry suddenly realized.

"Yes, yes, it is worthy of being a sales sister, and her understanding is high!" Ning Qian felt that Perry's analogy was very appropriate.

"Who's saying they don't know what I am?" PT asked with his hands in his trouser pockets, tilting his head and glaring.

"And what are you?" Ayu asked expressionlessly while opening the warehouse order.

Laugh.

"I'm your boss!" Always put his two hands in his trouser pockets, as if he had a treasure in his hand, PT was so angry that he was willing to take out a hand and point at this group of guys who were neither big nor small to reprimand.

"Is our boss something?" Steve fell into the ground.

In the midst of laughter, everyone overcame the fear of KA customers speaking English.

Immediately afterwards, Ning Qian explained the sorted out work process, including keywords, time nodes, main terms, etc., in simple terms. After all, it was a professional sales person wearing a high-end brand professional suit, and soon, everyone was calm and comfortable when facing KA customers.

When Jerry negotiated with the local KA customer and threw out a string of special terms in English, he felt that the admiring eyes of the dealers were like a spotlight, how handsome and talented he must be!

Gupta originally planned to let Kumar do KA training, Lei Yueer said that Kumar can only be spoken in English, even if Jennifer tries to translate into Chinese and say it to these sales who do not understand English, in the end, everyone still does not know what the customer wants to do, and it is still two systems that do not intersect. He thinks that this matter is really not a simple Chinese and English translation. But how to solve this button, he didn't know about the business, and he couldn't come up with any plan, so both of them thought that the best way was to let Ning Qian solve it. At the regular management meeting, the two of them looked at each other and smiled when they saw that the sales team was full of confidence and KA sales continued to soar.

Gupta went to Shanghai for a meeting, and Chairman Bruno, such a stern and critical boss, actually praised him with warm and strong words, which really made the general managers of other joint venture companies envious and moved Gupta. Bruno immediately decided to continue to strengthen the Lipton team!

Soon, David returned to England and was replaced by Justin, who had been sent from the United States. The marketing department was officially established, the marketing manager was Edward sent from the Dutch family, and Cathy, who had been working as an owner, finally had a formal boss; The company recruited a deputy sales manager, Lu Yizhu, and according to Gupta's plan, the deputy manager will replace him after the PT's term expires; In order to alleviate the pressure of the personnel department to continuously recruit and manage new people, Sally, a new personnel manager who reported to Mr. Lei, was also recruited.

Lei Yue'er drafted this personnel announcement on the computer, and she was really emotional and excited: We, Lipton, are finally strong!

At the time of the personnel announcement, Ning Qian was in the Shanghai office. The strong participation of so many cattle made Chen Yangqing excited: Are we finally like Xuelu, we have a lot of money to advertise? Bian Liancheng didn't care about this, and was smoking with a few salesmen.

A man in his early thirties, dressed very plainly, tiptoed to the door of the office, and when he saw the situation in the office, he was a little suspicious and overwhelmed. Ning Qian hurriedly greeted him and asked him who he was looking for, and he hesitated and said, "I want to find someone from Lipton." Ning Qian immediately beckoned him to come in and asked Chen Yangqing to arrange for someone to receive him. Chen Yangqing asked him a few words and asked him to wait. The visitor sat in a chair at the door of the office.

Chen Yangqing walked up to Bian Liancheng and whispered something, Bian Liancheng looked disdainful, continued to smoke, and continued to talk about it. Chen Yangqing sat back at his desk, and he didn't mean to receive this visitor.

Ning Qian poured a cup of hot Lipton black tea, handed it to the visitor with both hands, sat down on a chair beside him, and asked him where he was from and what could help him. He looked very unconfident, and he slurred. Ning Qian inspired: "Do you want to purchase our Lipton products?" He nodded.

"What company are you from?"

"Hmm...... We are a German retailer. From time to time, he gently cleared his throat to ease his tension.

Does Director Bian look too fierce?

"What do you call you?" Ning Qian smiled, wanting him to relax.

"My name is Guo Yusheng, and I am the purchaser of Demeron." He finally said something coherent.

"How many stores does your company have?" Ning Qian asked patiently.

"One, it hasn't been opened yet, it's under construction." He whispered.

"Understand and understand, this year is really the first year for global retail giants to enter the Chinese market! Dermeron has a good reputation in Germany, and you, as a veteran of the early stage, have made a lot of contributions! We Lipton will definitely cooperate fully! This is my business card, you call me Xiao Ning or Aimee, you are welcome to come to me at any time. ”

This is the first time that Guo Yusheng has received such encouragement from a brand supplier. The brands he visited before either didn't know about Dermeron, or they didn't bother with him when they heard that there were no stores. Guo Yusheng remembered this Xiao Ning's warm smile and encouragement.

Ning Qian sent Guo Yusheng away, and when he turned around, he saw that Chen Yangqing's face was a little embarrassed, but the other salesmen did not continue to smoke, and quietly observed Ning Qian, only Bian Liancheng was still smoking, looking at ease.

In the process of contacting the Shanghai office, Ning Qian really couldn't understand why Bian Liancheng, a person with this style, would become the director of Lipton's Shanghai office. However, since it was Mr. Fu's choice, there must be a reason, so Ning Qian has always respected him very much. But they are so contemptuous of the customers who come to their doors, how will they do business in the future? He is already a person with very mature values and style of doing things, it is not easy to change, and it is definitely meaningless to talk to him about the importance of respecting customers, Ning Qian decided not to say it on the spot.

When several young people from the sales department were having lunch together in the food city next to her, she followed them on the grounds that she didn't know where to eat. Everyone is of the same age, so it's naturally easy to talk about going together. While eating, Ning Qian asked, "When a customer comes to the door, do you all ignore it?" "They said that if Director Bian was not there, of course they would go to receive him, but if Director Bian was there, they would not squeak and wait to see what Director Bian said.

"Then what if Director Bian doesn't say it?"

"Then we don't dare to move."

"Why? When we are sales, don't we have to fight for every opportunity? People have sent it to the door themselves, why are we still so indifferent? ”

"Director Bian said, who to do with and who not to do, he has the final say, and we all have to listen to him."

Ning Qian really wanted to ask what would happen if he didn't listen to him? But thinking that they were Director Bian's subordinates after all, asking this question seemed to provoke, so he didn't continue the topic.

If the Shanghai office continues like this, there will definitely be problems. Ning Qian felt faintly uneasy in her heart.

Ning Qian took the sales in Shanghai to visit the headquarters of Senluo, Lehaoduo and Fulejia...... There are more and more supermarket chains, and even though they have only one or two stores and very modest offices, everyone has a confident smile on their faces. Their companies are telling them in various training ways: "We are an international company, we are leading the trend, and our future is bright!" ”

More and more newcomers join the joint ventures of Youjia, and Youjia fully exploits its global advantages - training, and launches different courses for employees at different levels. After layers of assessment, Ning Qian was designated as the internal training lecturer of Youjia China.

The speed at which newcomers join,Faster than the speed of sinicization and enrichment of training content,Now you can only take a big class for dozens of people for the time being.,The interactivity is definitely not as good as the small class that controls the number of people within eighteen people.。 On the last day of Ning Qian's stay in Shanghai, she was going to do a training for the high-potential newcomers who had just joined Youjia at the Yuanxin Hotel on Hongqiao Road.

At the end of the day, Ning Qian could finally lie comfortably on the bed in Yuanxin Hotel, and the phone in the room rang suddenly, and she felt too strange: How could someone call me for this?

She picked up the earpiece, and a strange girl's voice came from inside, sounding very young: "Is it Miss Aimee, please?" "It's a strange name, it's usually either Aimee or Miss Ning.

"I am, who may I ask?" Ning Qian politely replied.

Who is this girl who called the phone to the hotel room so late?