It is difficult for subordinates to say "no" to the leader, and it is extremely easy for the leader to say "no" to the subordinates. However, just because you are a leader, you should not embarrass others by not taking into account the feelings of your subordinates at all. Such a leader will not win the respect of employees, and some will only be jealous and decentive.

Saying "no" to subordinates should not only maintain their own working principles, but also not hurt the self-esteem and enthusiasm of their subordinates, and fully demonstrate their demeanor as a leader.

Clever words

Roosevelt, one of the three giants of the Allied powers in World War II, held a key position in the Admiralty. Once, a close friend asked him about the Admiralty's plans to build a submarine base in the Caribbean.

This subordinate may have asked for something out of curiosity, but it made Roosevelt feel embarrassed, and telling him that it was a violation of the principle of work; If you don't sue him, you may hurt the other party's self-esteem. Roosevelt deserved to be Roosevelt, frowning, calculating.

"Come, I'll tell you!" Roosevelt looked around in a pretended mystery and lowered his voice.

Seeing this, the other party hurriedly leaned his head over.

"Can you keep it a secret?" Roosevelt asked as if he was not at ease.

"Of course you can!" The man hurriedly replied.

"Then I can too." Roosevelt smiled and whispered to him.

The other party was stunned for a moment, then looked at Roosevelt, and both of them laughed heartily.

To say "no" to subordinates, we should also pay attention to the word "skill". "Skillful" is to be flexible, grasp the psychology of the other party, and get off the donkey down the slope, so that the other party is rejected by you when he is not aware of it. At the same time, with the word "good" in your heart, even if your subordinates are rejected by you, they will not hold a grudge, and your friendly attitude will eliminate any hostility that may arise from him.

Saying "no" is a compliment, and Roosevelt's "no" to his subordinates is a negative praise for their ability to obey military discipline, and his subtext is: we can all keep it secret. In this way, the misunderstanding that may arise from the subordinates is eliminated in the laughter.

Soldiers are bloodless

Saying the word "no" bluntly can cause a lot of frustration to subordinates. Then, skillfully use body language to give the other party a hint and make him give up automatically, although the word "no" is not spoken, but the purpose of refusal is achieved. This method is more common in the rejection of subordinates by leaders.

Some subordinates like to find leaders and complainants, mothers-in-law and mothers-in-law, chattering endlessly. If you reject him directly, he may be even more energetic and pester you endlessly. To deal with this kind of person, it is best to close your mouth, close your ears, and pose two "poses" at will, so that you can repel the enemy thousands of miles away.

There is a couple whose relationship has broken down. The wife who finds the problem is eager to touch her husband's heart with words so that they can start over.

But the husband can't bear to drive his wife away directly, so he has to keep massaging the corners of his eyes when his wife is chattering. This is an action that people often do when they feel tired and upset.

"Are you tired?" The wife asked with concern, and then shut her mouth.

"Nothing." The husband shook his head.

The wife went on to talk again. After a while, the husband did what he had just done again, and the wife immediately shut up when she saw this. This was repeated several times, and the wife walked away with a sense of humor.

Although the husband does not say "no", he clearly puts the "no" in his movements, and this kind of silent protest is more powerful and effective than verbal words, because the other party cannot grab your pigtails.

Generally speaking, when people rub their eye sockets and press their temples when they are obedient, they are hinting to each other: "I'm tired, I don't want to listen to you!" This kind of action can make the other party's interest plummet, and then automatically give up.

In addition, the leader can also use some "leadership actions" to hint at the other party, such as stilting his legs, hugging his shoulders, coughing loudly, moving the ashtray, etc. As long as you do these actions frequently, you can deliberately pass on the actions that you seem to have made unconsciously to the other party, so as to achieve the goal of rejecting the other party without blood.

Li Dai Taojiang

When you are the leader, when the requirements of your subordinates are directly met, why not change your way of thinking and use other ways to meet him. People generally have a compensatory mentality, which determines that you can meet the other party's unrealistic requirements in a more realistic and reasonable way. Even if the other party's original wish is not achieved, he always gets a kind of compensation, and your efforts are in his eyes, and he will naturally remember it in his heart and even thank you. Because your actions show that you value him and give him a kind of psychological balance and satisfaction.

Colleagues say "no" to each other, and the sun is still shining

Among the three relationships of office leaders, colleagues, and subordinates, there are more opportunities for colleagues to say "no". Dealing with this "no" word well is related to whether there is a good interpersonal environment. Generally speaking, before the word "no" is spoken, three points should be considered: the right thing is not the right person; Leave room for manoeuvre; Put yourself in the other person's shoes and think about it. If you can really do these three things, even if you are rejected, the other party will still be happy.

Know the reason

Colleagues are on an equal footing, and it's not easy to reason with him. Sometimes, though, a hot-headed colleague doesn't think about the possible consequences of his request, and as long as you take a reasonable approach to point it out to him, he'll be willing to accept it.

Wang Gang and Li Qiang work in the same company, and the two have a close relationship, which can be said to be a dead "party". Li Qiang's girlfriend is also in this company, and the two have been dating for more than a year, and their relationship is increasing.

One day, Li Qiang said to Wang Gang with a gloomy face: "Are we good friends?"

"Yes! What happened to you? The face is so ugly. Wang Gang felt bad.

"The director is not human, I want to kill him, can you help me?"

Wang Gang was startled, and hurriedly asked what was going on, it turned out that Li Qiang's girlfriend was bullied by the office director, and Li Qiang, who was angry and strong, couldn't swallow this breath, but the director was tall and big, and he was afraid that he couldn't deal with one, so he came to Wang Gang for help. Wang Gang considered that if he rejected him at this time, the relationship between the two would be over. But thinking that Li Qiang was impulsive and didn't think about the consequences at all, Wang Gang decided to make a breakthrough to persuade him.

"Do you love your girlfriend?" Wang Gang tentatively.

"Of course I love it!" Li Qiang replied angrily.

"I don't think you actually love her."

"What?" Li Qiang was so angry that he was almost speechless.

"Because you don't care about her pain."

"Regardless of her pain, I don't want to kill." Li Qiang shouted.

"Joke, do you think you killed for her? In fact, it's for you, because you feel ashamed, it's good for you, if you kill someone, you will either be shot or go to prison, leaving her alone and lonely, and being bullied. Do you say you still love her like this?"

Li Qiang couldn't say a word.

"In this way," Wang Gang struck while the iron was hot, "go to the court and sue him, I will definitely help you with all my might, and the law will definitely punish him." ”

Li Qiang finally calmed down, listened to Wang Gang's opinion, and used the law to get justice for himself.

Wang Gang skillfully took advantage of Li Qiang's deep love for his girlfriend and wanted to avenge her, analyzed the possible consequences of his actions, and made him understand that seeking help from the law was the best way, so he gave up his reckless plans.

"Go" is the best policy

Colleagues are inevitably chirping crooked people, there is something that does not pull you to talk nonsense, when you encounter this kind of person, it is still "thirty-six strategies, 'go' is the best policy".

Of course, walking doesn't tell you to run away when you see this kind of person, don't you see the word "go" in quotation marks? This "walk" is certainly worth studying.

When people meet close people and talk about topics of interest, they either hold someone's hand or keep a very close distance, at this time, as long as you stay away from him and "walk" out of this intimate range, in fact, it is also hinting to him: do it yourself, I don't like you.

Avoiding eye contact with the other person can also achieve the purpose of rejection. Most people will wink at each other if they have a good impression of each other, and convey their emotions through their eyes. If you avoid meeting his eyes, you will prevent yourself from "secretly passing autumn waves" to him. Because eye contact with the other person is a gesture of wanting to actively contact him, and at the same time, through eye contact, the other person can send the request to your heart. What some reporters are most afraid of facing is the kind of interviewee whose gaze wanders and does not make contact with their own eyes.

So, if you miss each other and don't want to open the "golden mouth", why not raise your head and look at the ceiling, or look out the window, where the scenery may be a little better.