Chapter 20: Embroiled in open and secret battles

After passing the pre-job training and qualification certification, Qiao Qingye officially became a financial manager, and President Yang Hailan divided 200 customers in the public pool of the branch and handed them over to her to maintain and promote.

Compared with Xu Yanhe and Wang Cailing, the number of customers is much less, but President Yang said that newcomers need to be gradual, and Qiao Qingye is naturally full of joy.

So how can Qiao Qingye build a relationship with these two hundred customers? There is still some distance from never meeting each other before to becoming an exclusive wealth manager.

Qiao Qingye wanted to talk to the old financial manager Xu Yanhe, so she pushed away Manager Xu's office:

"Sister Xu, ask for help~ I see that your customers are one after another, and I can't see the shadow of this person, so I don't know how to start working."

Xu Yanhe did not stop the work at hand, and said with a smile while sorting out the personal loan information:

"Little Joe, don't worry, take your time. At the beginning, we didn't have a single customer in the system when we first took up the post, so we had to go out to find customers by ourselves, and now you are much better, and there are 200 customers at once. ”

"But none of the 200 customers have met, and I still don't know where to start. Sister Xu, I want to know where you went to find customers when you first went to find them? ”

"Start with relatives and friends around you, and then visit customers as strangers, just like when we did credit card tasks and POS acquiring business before."

Xu Yanhe raised his head to look at Qiao Qingye, and when he saw Qiao Qingye's worried face, he couldn't bear it:

"Xiao Qiao, I see that you are a serious and careful person, so it is recommended to start with telemarketing, try to call these two hundred customers, and get to know them before you can carry out follow-up work. Don't be in a hurry to find customers externally, otherwise it will take a lot of energy, right? ”

When Qiao Qingye heard this, he immediately nodded, feeling that he had some ideas,

So, what are the skills of telemarketing? Ask for teaching~"

"Telemarketing is skillful, but I'm not an expert in this area, you can search for something that everyone has summed up on Baidu, and then summarize your own experience in use."

Xu Yanhe smiled apologetically at Qiao Qingye, pointed to the personal loan information in his hand, and said:

"Xiao Qiao, I will hand over these materials to President Yang this morning, and we will talk about it when we are busy?"

Qiao Qingye saw such a thick stack of materials, and withdrew from Xu Yanhe's office with interest. Then I saw that the door of Wang Cailing's office next door was open, so I wanted to go in to say hello, but found that there was no one inside.

Why don't you go up and learn from President Yang? So Qiao Qingye walked to Yang Hailan's office on the third floor. Just walked to the door and raised his hand to knock when she heard someone talking inside, Qiao Qingye hesitated whether to knock on the door, her hand stopped in the air, and at this moment she heard their conversation-

"President Yang, you handed over the mortgage loan for our new real estate to Xu Yanhe, and the two hundred high-quality customers in the public pool were all given to Qiao Qingye, and it was my turn to have nothing, isn't it a little unfair!"

It was Wang Cailing's voice, and her tone was a little aggressive.

"Xiao Wang, when you encounter a problem, you should first reflect on whether you have done something that you are not doing well, instead of asking for guilt here, if you usually perform well at work, you are not afraid that you will not be given a chance in the industry."

Yang Hailan's tone of reply was also unyielding.

"President Yang, do you still suspect that the person who whistleblower last time was me, I swear to you, if it is me who tells the branch, I ......"

Qiao Qingye heard that Wang Cailing's emotions began to become intense, but informant? What secret?

"Enough! Say no more, you're so self-conscious! ”

Yang Hailan interrupted Wang Cailing, and her tone was stiff. Qiao Qingye hurriedly retreated to the stairwell on the side when she heard this, and only after the sharp sound of Wang Cailing's high heels faded away did she slowly walk out and return to her workstation.

It seems that there is actually a turbulent undercurrent in the seemingly calm sub-branch, and it was only as an operation and settlement position that there was not much conflict of interest before, so I didn't pay attention to it. You have to be cautious in the future, but what secrets will President Yang have, Qiao Qingye is also really curious, but he just buried it in his heart and didn't inquire.

Later, when she needed contact at work, Qiao Qingye also met Wang Cailing, but she always felt that Wang Cailing was disdainful and cold-spoken to her. Wang Cailing entered the industry three years earlier than Qiao Qingye, her appearance is average, and it is said that her family background is also average, so she has been working very hard, Qiao Qingye can't think of any reason for her to have a deep grudge against herself.

But for Wang Cailing's attitude, Qiao Qingye does not investigate the root cause even if he does not know why. It is also an eternal truth in the workplace that people do not offend me, and I do not offend others.

So, the work began in learning and honing, Qiao Qingye started from telemarketing, and it took 20 days to make 200 calls, except for a few phone calls that did not match, and most of the customers had preliminary exchanges.

Qiao Qingye applied for a batch of small gifts from the bank, as a meeting gift for the first time with customers in the system, with the bonus of gifts, most customers are still happy to come to the outlets to accept Qiao Qingye's services.

It's just that at the beginning, Qiao Qingye was very unconfident because of his unfamiliarity with the product, and he couldn't find the customer's needs when facing customers, and even suddenly knotted his tongue, and finally could only start selling from the introduction of simple bank financial management.

Three months after joining the company, Qiao Qingye finally sorted out his work, and even summed up the seven-step routine of the financial manager, and made a detailed description of the prescribed actions every day.

For example, the first step of work starts in the morning, learning financial news and finding good talking points; The second step is to invite customers by phone; The third step is to wait for the customer to flip through the system email and complete the new policy learning on the same day; The fourth step is to receive customers from customers and invite customers; The fifth step is to sort out the day's information before getting off work and file it for management; The sixth step is to summarize the advantages and disadvantages of the day's work, and develop the strengths and avoid the weaknesses; Step 7: Learn more professional knowledge and products to improve your abilities.

The seven-step process summarized by Qiao Qingye was praised by President Hu at the regular meeting, and President Hu encouraged everyone to learn from Qiao Qingye, use more brains and summarize diligently in their work, optimize the work process, and make more contributions.

As soon as he was praised, the comrades-in-arms who operated the line praised Qiao Qingye, and wrote "Good job, no shame on us"; And the two old financial managers are a little different, Xu Yanhe pursed his lips and smiled lightly, seemingly approving of Qiao Qingye, but in fact he felt that his face was dull; Wang Cailing rolled her eyes directly and snorted softly, as if to say, "Cut, what's the limelight......

Qiao Qingye began to feel the difficulty of this position, not only the pressure of completing performance indicators, but also the inevitable open and secret battles. But she didn't flinch, she thought:

What cannot destroy me will make me strong.