Chapter 284: Business Trouble

The office was quiet, and the sunlight outside the window shone in, illuminating the mahogany table, and the light was dappled and jumping, shining brightly, reflecting colorful beams of light.

Qin Yan sighed and said: "Brother, since someone is deliberately targeting us, then we must also come up with a reasonable countermeasure, the other party will fight a price war with us, then we might as well lower the price and fight with him." ”

"Of course not."

Liu Qiang interrupted him and said: "Since people are prepared, they definitely want to fight a protracted war with us, if the time drags on for too long, it will be very detrimental to us." ”

I nodded and said, "Investigate the other party's company information, including their business leaders, managers, and marketing personnel, and then make an appointment that I will meet this competitor in the past." ”

"Mr. Wang, I have already investigated, this company is a rising star in the clothing industry, and its head office is mainly engaged in daily necessities, such as quick opening pots, rice cookers, razors, water purifiers, kitchen supplies, etc."

He paused and continued: "Theoretically, they will not directly get involved in the garment industry, once they participate, they must see the profits, but what makes people puzzled is that the garment industry in the country and even the world, there are so many cattle, they don't have to target us, there must be something strange in this." ”

I frowned, and thought to myself, could it be that old witch who did it again? Even if I broke up with Xinyan, she still calculated me and framed me repeatedly, and I can only describe her evaluation in four words, that is, she hates it to the bone, she thinks that using some small tricks can deter me? Hmph, it's really funny, I, Wang Tao, have a cheap life, I will repay what others have paid to me, and I will double the amount that others have calculated against me.

I looked at Qin Li and said, "You go and connect the video conference and call the employees of the headquarters and branch to have a meeting immediately." ”

Qin Yan nodded and walked out of the office quickly.

I said to Liu Qiang: "You do a market research report, analyze the sales trend chart of the past two months, and find out the price data of the other party's online and offline. ”

"I know Mr. Wang."

Liu Qiang responded and walked out of the office.

I sat on the swivel chair, preparing the meeting materials, Qin Xiaolan pushed the door in a panic, she held a blue folder, walked up to me and said, "No, it's not good." ”

"What's wrong?"

I glanced at her and said unhurriedly.

"Today, the company received a large number of complaints, saying that there was a problem with the quality of the clothing, and there were also a lot of bad comments on the company's website, and colleagues in the customer service department were about to explode."

She brushed her hair, her delicate cheeks filled with panic and fright.

I lit a cigarette, sneered and said, "Hmph, come with me, let the colleagues in the quality inspection department hurry up, bring a few mainstream model clothes, and prepare the evaluation report." ”

"The top priority is not to do quality inspection, but there are many consumers who stay in the store and don't leave, and they ask the boss to come out and ask for an explanation."

Qin Xiaolan said tremblingly, her body trembled, her cheeks were dull, and her thin lips were trembling slightly.

I stood up and said, "I'll go over and take a look, notify Zhang Xiaoying, stabilize the complaint of the online store, the refund of the refund, the compensation that should be compensated, temporarily close the physical store that the head office is currently open, and wait for the matter to settle down, and then open for business." ”

"That's going to lose a lot of money, and besides, they're prepared, and if you go straight ahead, there's definitely no good fruit to eat."

I took a puff of my cigarette and said lightly, "It's come to this, there's no other way, let's go." ”

Qin Xiaolan and I drove to a branch, which is located in the northwest of the branch, on a bustling commercial street, and after parking the car, Qin Xiaolan pointed to the door of the store and said, "Look, that group of people came to complain." ”

"Don't be afraid, the body is not afraid of shadows, our clothes have inspection reports, and all the certificates are complete, they can't make much waves."

I opened the car door, looked at Qin Xiaolan again and said, "Don't quarrel with them for a while, I'll deal with it." ”

Qin Xiaolan nodded in a daze.

I pushed through the crowd and walked towards the store, the complainant was holding a piece of clothing in his hand, including a short shirt, a jacket, pants, a windbreaker, etc., squeezed into the store, and saw a woman sitting at the bar, she was about forty years old, with a sideways face, yellow teeth, wearing a pair of coffee-colored glasses, bloated, arrogant, with Erlang's legs crossed, on the bar in front of her, there were several faded clothes, and when she saw me and Qin Xiaolan walking in, she stood up and said, "You are the owner of this store?" ”

I looked around and saw two clerks huddled in the fitting room, looking flustered and trembling, and there was a touch of worry and helplessness on their immature cheeks.

I waved my hand and motioned for them to come over.

A girl hesitated for a moment, then walked over and said, "Wang, Mr. Wang." ”

I picked up a jacket from the bar, smiled and said, "Did you sell this dress?" ”

She nodded and said with an aggrieved face, "Yes." ”

"Do you remember this customer?"

I pointed at the woman and asked softly.

"Yes."

I handed her the coat and said, "Did this dress have any faded defects before?" ”

The girl choked up and said, "No, there are many people who have bought this jacket before, and none of them have faded." ”

She sobbed under her breath, her body trembling slightly, and there were a few tear streaks on her dull cheeks.

"Okay, you go get a laundry tub."

The girl was a little confused, but still rubbed her eyes and left.

When the woman saw that I had been ignoring her, she said indignantly, "Hey, let me ask you, are you the boss?" ”

I pursed my lips and smiled and said, "Tell me briefly, what's wrong with these costumes?" ”

"Huh, question? Pick and pick a basket. ”

She clenched her arms and raised her head high, a hint of disdain and contempt on her ugly face.

She pursed her mouth, glanced at the clothes on the bar and said: "Look for yourself, these garbage goods are also embarrassed to be sold in the store, you black-hearted bosses, you should be pulled out and shot, so as not to harm other consumers, the clothes sold are not as good as the stalls, phew, I really feel ashamed for you." ”

I salivated and said, "This eldest sister, you keep saying that there is a quality problem with the clothing in our store, so you can say one or two things, and we can solve the problem." ”

When the woman heard this, she scolded angrily: "What kind of decent gentleman are you pretending to be here, this dress." ”

She pinched up a purple shirt: "It's almost white, and it's only been washed once, and it's like this, and this one." ”

She picked up a pair of pants and said: "These sweatpants, worn on the body are like a piece of armor, the workmanship is too poor, there is no elasticity at all, aren't you here to solve the problem, then you give us an explanation, otherwise we will see you in court." ”

I handed the pants to Qin Xiaolan and whispered, "Take a closer look, the workmanship of these pants is not different from the model clothes, especially in terms of sewing, and whether there are any slight changes." ”

Qin Xiaolan nodded, returned to the car, brought his laptop, and began to search for the sample information of this pants.

The clerk came over with a large washbasin, poured it full of water, and looked at me in a daze.

I handed her the purple shirt and said, "You wash this shirt, don't put the detergent in it, just rub it with your hands." ”

The girl threw her blouse into the laundry tub, crouched down and began to rub it, making a rattling sound.

The woman was a little restless, she bared her teeth, kicked the girl to the ground while I was unprepared, and scolded in a low voice: "What the are you washing, ah? Do you suspect that I bleached this dress? ”

The girl's arms slammed into the corners of the bar, blood stained the ground, and she cried weakly.

The woman felt insulted and stepped forward to continue beating the girl, but I stopped her and said, "This eldest sister, you hit someone and insult the clerk, and the nature of this matter has changed." ”

"Phew, we are consumers, so we should protect our own rights and interests."

I sneered: "You have rights, but my clerk doesn't have rights?" I'm here to deal with the problem, not to see you splashing and beating people, I'm daring to touch her, don't care if I turn my face and deny it. ”

When the woman saw that my face was gloomy and my words were cold, she whispered a few words, and did not dare to make any greater movements.

I picked the girl up and called another clerk over and said, "Follow her to the pharmacy to bandage it." ”

The two girls left crying.

I squatted down and continued to rub the shirt, and within a moment, the basin of clear water was filled with white powdery liquid, and the purple shirt also revealed its original appearance.

I don't know what this bleached powder is made of, but after the clothes are dried, the white object is integrated into the original fabric, and it is so fake and natural, and I really can't see the slightest flaw.

I secretly scolded in my heart, this group of people is so bad, deliberately bleached the clothes, said that the clothes faded, ran to the store to make a fuss, just to slander my reputation, reduce the influence of the brand, there are many citizens have taken pictures, on the circle of friends and Weibo a large number of forwards, they are not afraid of being found by me, as long as they can achieve their own goals, it will affect my business.

Qin Xiaolan held the computer and walked over and said, "This pants have been changed, in this position." ”

She pointed to a picture and said lightly: "The position of the trouser leg and the position of the crotch have been changed, and the sewing workmanship of this pants is also different from the one on the sample drawing." ”

I nodded, looked at the woman and said, "Do you hear that?" You lie a lot, you tell the truth with falsehood, and keep saying that the clothes in our store are flawed, but you don't know that you operate in the dark, change it privately, ruin my reputation, and beat the clerk, these crimes can be filed for investigation, don't you believe it? Okay, let's go to the police station and talk slowly. ”

"Don't beat you up, the wicked still want to sue first, we haven't changed our clothes, it's your size problem."

She said that she was obviously unconfident, and she was not as arrogant as she was just now.

I looked at Qin Xiaolan and said, "Call the police." ”

"Hey, you think we're scared of you when you call the police? The little donkey baby farted and frightened, the old lady walked on the bridge more than you walked, who to scare? ”

She muttered in a low voice, gave everyone another look, and walked slowly towards the door with her fat and thick thighs.

"Who sent you?"

I yelled in a low voice, causing the woman's cheeks to twist and run.

Everyone also dispersed, and the noisy store was instantly quiet, and the lively citizens saw that the building was empty, and there was no gimmick, and they also shook their heads and left.

The two clerks returned, and the injured girl said, "Wang, Mr. Wang, I quit and want to leave today." ”

Qin Xiaolan walked over, rubbed her head and said, "Little sister, I have wronged you today, the company will compensate you, those bad guys have been driven away, don't be afraid." ”

I sighed and said, "How long have you been here?" ”

She pursed her lips and said with a look of grievance: "The clothing store was there when it first opened." ”

"Where's your store manager?"

The two girls looked at each other and muttered, "She didn't come today." ”

Qin Xiaolan frowned and said, "Who did she ask for leave?" ”

The girl didn't say anything, just lowered her head and rubbed her already whitish fingers.

I looked at her and said, "Inform her, I won't be using it tomorrow, and if you really want to leave, you will have to wait until you recruit a clerk." ”

Qin Li called me and said that the employees had gathered and were waiting in the conference room, and Qin Xiaolan and I drove back to the company to discuss countermeasures.