Yi Yao is still reasonable, at this time it is far more important to find a solution than to find out the real culprit behind the scenes, after all, once the goods are not delivered in time and are reported by users, the platform fine is small, and the biggest loss is the loss of fans due to the impact on user experience.

Xinhua Garment Factory is no longer feasible, even if Zhao Xinhua agrees to postpone other orders and help Yi Yao solve the current problem first, Yi Yao will not agree.

After all, in terms of volume, compared with wholesaler orders, Yijia Studio is not a big customer of Xinhua Garment Factory, if this incident causes large customers to be dissatisfied or even cancel the cooperation with Xinhua Garment Factory, Yi Yao can't afford this loss at all.

"Why don't I contact a friend and see if there are any small workshops and factories that can help us expedite production?" Qin Mo thought of a way, she has many friends, and it shouldn't be a big problem to find a workshop or factory that can process.

Yi Yao didn't seem easy at all: "The version and style are all from Xinhua Garment Factory, and if you find someone else to do OEM, it will be pirated. Besides, the template is in Zhao Xinhua's hands, and he is willing to lend his template to other factories? Even if these are not problems, can the fabric material process of the clothes produced by other garment factories be the same as before? ”

The way for OEM expedited production was completely blocked, and Qin Mo was completely helpless: "This doesn't work, that doesn't work, what should I do?" ”

After so many years of operation, Yi Yao has encountered this situation for the first time.

She has taken over many clothing account projects before, but the main body of the basic account is clothing manufacturers or brands, and there will be no problems with the supply at all. In this situation now, Yi Yao is also a little big.

In the afternoon, Yi Yao tried to contact a few order users to discuss the return, but the effect was not ideal. As soon as he heard Yi Yao say that the supply of goods was tight, the delivery would be delayed or refunded, and the other party's attitude instantly became arrogant, and even two people went directly to the live broadcast room to shout, which made Meng Chen nervous.

Linlin handled it properly, and the timely ban did not allow the situation to develop further.

Expedited production didn't work, users didn't agree to refunds, and the problem was in a dilemma for a while.

In the afternoon, when Li came to deal with the packing and delivery of the list, he saw that Linlin crossed out all the orders for the autumn clothes, and he generally knew what was going on. asked Linlin next to her in a whisper: "What's the matter?" Out of stock? ”

Linlin was already unhappy, and said with a cold face: "Do your job, what do you care about so much?" ”

This incident is indeed Lin Feifei's ghost.

She has been the head of the operation department of Yunchuang for several years, and she has a wide range of network resources, especially the operation of several clothing accounts before, and has met many customers who do clothing delivery.

She took the sales data of Yiyao's live broadcast room to show the customer, so that the other party could see the sales trend and ex-factory price of this autumn dress, and whether or not she could make money was all reflected in the data, and the customer was naturally tempted.

Lin Feifei thought very comprehensively, she didn't let a customer eat more than 1,000 pieces of clothing, and once she couldn't sell it, it would affect her reputation.

Therefore, Lin Feifei mobilized seven or eight previous clothing customers, and several people ate this batch of goods together.

Anyway, 89 yuan is cheaper than the factory price, so customers are also very excited.

didn't spend a penny, and left a good impression on the customer of free selection, Lin Feifei's trick really killed two birds with one stone.

After the broadcast in the evening, Linlin and Meng Chen's mood was not very good. In order not to affect Meng Chen's live broadcast status, Yi Yao could only pretend that the problem had been solved: "Don't worry, I don't know what my sister does?" If my operation is defeated by this kind of thing, then I really don't have to do it. ”

Meng Chen was still a little skeptical: "Sister Yi Yao, what you said is true?" Do you really have a way? ”

Yi Yao's eyebrows twitched: "Grab soybeans with big hands, it's all in control." ”

It was already half past ten, and Yi Yao had already told Yi Chengwen in the afternoon that he would not go home at night, so that he didn't have to prepare Yi Yao's meal. After such a long time, Yi Chengwen gradually got used to it, and he didn't have a disappointed reaction when he heard that Yi Yao didn't go home, but just told Yi Yao to go to bed early and send him a text message when he got to Chen Lu.

The next day was a weekend, because the studio now only has Meng Chen as an anchor, so Meng Chen has no fixed rest day, and he has to broadcast live almost every day. Qin Mo's side has begun to recruit new anchors, which is similar to the previous situation, although a lot of recruitment information has been posted, but there are very few people who really come to apply, and almost none can pass Yi Yao's review.

However, Yi Yao gave Meng Chen a salary increase, which helped Meng Chen relieve a lot of economic pressure, although it was a little harder, but Meng Chen's live broadcast status had no impact at all.

There is a lot of traffic on weekends, and Yi Yao usually controls or supervises the whole process, but today Yi Yao did not enter the live broadcast room and has been sorting out data in the office.

Yi Yao knew that Linlin's level had gradually risen, and she should give Linlin more opportunities to exercise.

At noon, Qin Mo went to the garment factory again, thinking that she would pay for the workers to work overtime to make up for the goods. However, in the peak season of early autumn, the garment factory was originally rotated in three shifts, and the machinery and equipment would not stop except for failure or maintenance.

When Qin Mo went, he saw that Xiaomi was also there, so he thought about whether he could ask Zhao Xinhua to help him expedite the production through Xiaomi.

Xiaomi, who usually responds to requests, has the same opinion as Yi Yao this time: "For the sake of 20,000 yuan is not worth it, what losses do you really want Zhao Xinhua to offend customers, how can you pay back this favor?" ”

All day long, Qin Mo and Yiyao were both having a headache about the delay in delivery.

At five o'clock in the afternoon, Yi Yao suddenly thought of Li Xiang and Chen Lu, and she also knew that her thinking had been limited by herself, and it was impossible to think of a solution, so she thought about whether she could find a solution from her friends.

Yi Yao called Li Xiang first and asked him if he had time to have a meal together, it was supposed to be the weekend, although Li Xiang had promised his friend to help fix their wedding photos, but he still pushed the work until tomorrow, rode the motorcycle and went to the agreed place.

When Yi Yao called Chen Lu, Chen Lu was having dinner with Mr. Wang.

Although he was in a bad mood because of a lot of things, Yi Yao's mood improved a lot as soon as he called Chen Lu: "Concubine Ai, spend a full moon today, enjoy your face and have dinner together." ”

Chen Lu glanced up at Mr. Wang, and then whispered back: "I'm eating with customers, and I can't leave at this time." ”

Yi Yao pouted: "You don't have to work so hard, you still have to see customers on the big weekend, Zhang Yunchuang is squeezing you again?" ”

Seeing that Yi Yao began to be poor again, Chen Lu replied: "Don't say it, let's talk about it when I go back." ”

I hung up the phone directly.

Yi Yao subconsciously set the place to eat next to Sihui, so that Chen Lu might be able to catch up with the first half when he came back from his busy work.

In the restaurant, Li Xiang had already arrived in advance, and by the time Yi Yao arrived, Li Xiang had already ordered a few dishes.

After a few words of greeting, Yi Yao went straight to the point and told Li Xiang about the delayed delivery.

Li Xiang is a videographer, and he is not good at operational things, "Delayed delivery has a great impact? ”

Yi Yao shrugged: "It is estimated that there will be a fine on the platform, but it won't be too much." We are worried that if we don't handle it well, we will lose a group of fans, and there are already many regular customers in the live broadcast room, and it is too cost-effective for us to lose these people. ”

Li thought for a moment, and looked at Yi Yao suspiciously: "You know the Taoduo platform, don't they also have a three-day delivery rule, if the thing happened on the Taoduo platform, how did they solve it?" ”

Sure enough, Yi Yao was limited by her own thoughts, and she didn't think about Taoduo at all.

Seeing Yi Yao's thoughtful look, Li Xiang directly took out the phone and asked a few friends who were doing Taoduo stores.

"How, what do they say?"

As soon as Li Xiang hung up the phone, Yi Yao couldn't wait to ask.

Li Xiang didn't tease Yi Yao: "My friend said that this usually doesn't happen. However, if it is because the store is out of stock, the platform will give the user a compensation, and the money will eventually be counted to the store. ”

Yi Yao frowned, this method did not seem to be suitable for the viewing platform.

Li Xiang didn't think: "The user who placed the order does not agree to the refund? ”

Yi Yao pouted: "I've asked a few, but the other party doesn't agree to the refund, and after three days, I can only wait for the platform to punish it." ”

Li Xiang's eyes suddenly lit up: "I think this method is good, Taoduo has been reading for so many years, and it has long developed consumption habits for users, and the store is out of stock and does not compensate users, they must not be happy, since this is the case, then just give them a sum of compensation?" ”

"Reparations?" Yi Yao was thoughtful, but obviously hadn't figured it out yet.

Li Xiang smiled slightly: "Doesn't the reading platform have its own special reading coins?" I think you might as well pay users some reading coins, if it is really an old user in the live broadcast room, then some of this money will definitely be turned into a gift in the live broadcast room and returned to you, which can be regarded as a timely stop loss. ”

Yi Yao's eyes lit up, this is indeed the best way to deal with it right now.