Due to the low floor efficiency of my sales site, I have always been in a remote location of the company, which is used for the company to speculate on land to attract customers.

We live next to the beauty salon. Due to the privacy of the nature of work, beauty salons are more suitable for relatively remote blind spots in quiet stores.

On this day, the beauty salon, which was usually quiet, suddenly became lively, and the quarrels continued. The brown glass door, which is always closed, is also wide open.

Something happened to the beauty salon! A discerning person will know it at a glance.

While blasting away the onlookers, I asked them not to make noise and talk, and secretly asked the employees near the counter and the beauty salon to pay attention to what was going on.

If the beauty salon staff asks for help, they must be the first to help. Be a good neighbor to China. What's more, we are still employees of a company.

I also subconsciously stepped up my patrols of stores in neighboring areas. The director stared at the store, strictly guarded, and never left. Respond to changes with the same and assist in dealing with emergencies as soon as possible.

In the afternoon, I learned about the situation, and a customer accepted the products recommended by the beautician during the beauty process. After using it at home, I had allergies and red spots on my face. At first, it was just a little bit of a consultation, and the beautician was afraid that the customer would return the product, saying that it was a normal rejection reaction for sensitive skin. It's okay, after a few days, the skin will get used to it.

No, after a few days, the customer's face was red and swollen. Bringing family members to fight, demanding returns and compensation.

As long as the cosmetics are opened, they will be scrapped. Either there is a quality problem and it is returned to the factory for a new one. Allergies are not considered quality problems, and the manufacturer does not give them a new one.

The merchant either bears the full amount of the loss himself, or negotiates with the customer and gives the customer a certain compensation. At this time, most of the merchants generally choose, delay, delay and delay, drag and delay, and give a certain number of brand small sample compensation.

Some customers are really dragging and dragging, and their skin will adapt to it, and they will be fine. People in our circle shouted that the attitude should be good, and we should resolutely not do things. If you don't have a strong psychological quality, you can't sell cosmetics, let alone beauticians.

Sometimes the common people say that the mouth of the seller and the ghost who deceives people can't be believed. There is a certain empirical reason.

This time the beauty salon was really in trouble, and the store manager personally received it, tried to appease, and poured tea and water.

But the customer is determined and doesn't go anywhere, just at the bar at the entrance of the beauty salon, sit and wait for the result, otherwise he won't leave.

When the customer came, he shouted loudly, and the deceitful merchant didn't care if his face was like this!

The store manager said that solving the problem should not affect the business.

The customer said that if you don't solve it for a day, you don't want to do business for a day.

The store manager said that some customers have been informed in advance that they will react to irritating the skin, and that there will be an effect reaction, and they have been informed in advance.

The customer said that it was not a reaction, it was disfigurement.

Returns, compensation is almost not good.

The store manager said that the obligation has been informed, the customer insists on purchasing, and the customer himself is also responsible, at most he will admit bad luck and return the full amount.

The customer said, there is a problem with your product, my face is like this, and I must be compensated for the cost of going to the hospital to see my face and the compensation for mental injury that I can't go out and go to work.

The store manager said, my product is fine, so many have been sold, just you have a problem, it is your own skin that is too sensitive.

The two sides insisted on their own words and held each other.

Customers are getting more and more agitated and yelling.

The store manager said that my family is a membership system, recharge first, and then serve. You shout and affect the comfort of other people's beauty experience, I call the police.

The customer said, you are casual, just let the police judge.

The police roared and could not do anything, admonishing customers not to shout. So that if there is a dispute, it can be litigated in court.

The customer said, "I'm not going anywhere, I'll find a solution where I buy it."

The police reassured the customer, went back first and waited for the letter tomorrow, and did the business work himself.

The first day is like this.,The customer said I'll come tomorrow.。。

The police urged the manager of the beauty salon to try his best to solve the problem, I can't look at the customer for a long time in you, the customer doesn't accept the advice I made, I leave, and the customer has to continue to solve it with you. I have a lot of police tasks in a day, and I can't go to the police repeatedly because of your economic disputes.

The store manager is also very helpless, complaining that it is useless to complain about the beautician, and the beauty salon is this way of selling. Without high returns, how can there be so many free beauty experiences, and what support can be used?!