Chapter 40 Constant Chargebacks

Liu Lei and Guo Sheng both came up to help and moved all the thousand cardboard boxes into Han De's yard together.

The cartons were not heavy at all, and it didn't take long for them to be all moved.

Liu Lei also put the scotch tape and several tape cutters he bought on the table.

This thousand boxes of Yellow River beach dates, the four of them are ready to pack them by themselves.

Han De on the side looked at everyone like this, and said a little embarrassed: "You have done so much for me, I don't know how to repay you." ”

Yun Feng smiled: "Master, you go and pick up dates, the more you pick, the more you earn." ”

"Yes, sir, you don't have to worry about the rest, just wait to collect the money." Guo Sheng also said.

Han De nodded again and again and said, "I'll go pick up dates." ”

The preparations on Yunfeng's side have been made, and Han De has also gone to the mountain to pick up dates.

There is a table for each of the four people, and there is an electronic scale in front of each person, as well as a large basket of red dates, and a stacked cardboard box next to it.

"Guys, let's get started!" Cloud Wind Channel.

The four of them immediately began to pack the dates.

First, the carton is unfolded and fixed with tape, and then a layer of plastic foam is spread inside, and then the red dates are filled inside.

The loading of jujubes needs to be carried out on the electronic scale, and the loading is up to five catties, which can be more than less.

Finally, close the plastic foam and paste the box so that a box of red dates is packed.

The four people are not skilled, and it basically takes two or three minutes to pack a box, and if it is slow, it takes three or four minutes.

Fortunately, it only takes 1,000 boxes, so it doesn't matter if it's slow.

It wasn't until the sun went down in the evening that the four of them stopped when they couldn't see anything in the yard.

The packed boxes were all piled up under the wooden shed in Hande's house.

In the next few days, the four of them quickly packed the boxes, and the speed of packing was much faster than the speed at which Han De picked up the dates.

After the box was loaded, everyone went to Han De's field to pick up dates together.

Five days later, more than 1,000 boxes of Yellow River beach dates were all prepared.

In these five days, everyone's main time is still spent picking dates, otherwise they would have been ready a long time ago.

It hasn't been shipped for five days, and there have been a lot of people who have bought it.

Yunfeng had no choice but to reply to everyone one by one, telling everyone that the red dates were still being prepared.

But even so, more than a dozen people got their money outright.

Yunfeng can't force it, but fortunately, most people can understand it and don't urge it.

Looking at the thousand boxes of red dates in front of them, the four of them had a sense of accomplishment in their hearts.

A short time later, a truck drove to the door of Han De's house.

Yunfeng carried a thousand boxes of dates onto the carriage and sent them to the express station together to arrange the delivery.

It was only after arriving at the express site that Yunfeng knew that the delivery was not as simple as he thought.

After the staff at the express station learned that they were going to send 1,000 boxes of red dates, they asked, "Why do you upload this express order number?" ”

"Upload?" Yunfeng was surprised.

"It's uploaded to the customer's order, you can't just deliver the goods, and don't upload the courier number?" The staff all laughed.

Yun Feng scratched his head and said, "Then what's going on?" ”

The staff smiled: "There are two ways, one is manual upload, the other is automatic upload, but the automatic upload needs to be submitted for review in the background, if you submit it today, it should be tomorrow after the review."

"What about manual uploads?" Yunfeng asked.

"It's more troublesome to scan the code one by one with the mobile phone."

Guo Sheng and the others were also a little confused, everyone didn't know much about this, how could they know that there were so many doorways.

Yunfeng sighed: "We've brought all the goods, if you wait for tomorrow, I don't know when it will be delayed, so upload it manually." ”

"It's okay, let's be born twice this time, and we won't make such a mistake next time." Liu Lei persuaded.

"Okay, then let's start placing orders."

Yunfeng is in the express station, and the delivery begins on the spot.

There were 1,000 boxes of red dates, and the four of them worked together for a long time before they sent out all the couriers.

Fortunately, all the specifications of the goods are the same, so you don't have to worry about sending the wrong goods, otherwise, they will have a headache.

After all the 1,000 boxes of red dates were sent out, the four of them finally breathed a sigh of relief.

Everyone is tired enough these days, and no one is idle.

After returning in the evening, Yun Feng and Guo Sheng were lying on the bed.

Although the two of them were exhausted, their spirits were very high at this time.

"I can't believe that we actually sold a thousand boxes of red dates, and now although we don't broadcast live, we still have one or two orders a day." Cloud Wind Channel.

After the live broadcast, the products are in the store of his personal account, and there are indeed people placing orders one after another these days, but the sales volume brought by the live broadcast is very average.

"I still think it's less, you're also an Internet celebrity with millions of fans." Guo Sheng said with a smile.

"It's good to be able to help Grandpa Han De a little bit."

The two chatted and chatted, and gradually fell asleep.

Early the next morning, Yunfeng took out his mobile phone as soon as he got up and opened the background of the store to check the situation.

I saw that many people in the background had already sent messages to customer service.

Yunfeng hurriedly opened the chat interface and checked them one by one.

The first message was sent by a buyer in Xi'an, saying that the dates had been received and were of good quality.

Yunfeng replied with a "thank you for your support".

He continued to look through the next one, and it was still a thank you, accompanied by a picture.

Yunfeng replied to these people one by one, and some of the people who asked about the express delivery situation, Yunfeng also replied.

At this time, he flipped to a message.

"There is bad fruit in your dates."

The other party also accompanied a picture.

Yunfeng clicked on the picture and checked it, the picture was their packing box, the box had been opened, and there were several moldy red dates inside.

"Hello, did you find this as soon as you opened the box?" Yunfeng asked.

"Yes, I supported your business after watching your video, but I didn't expect the dates you sent to be rotten."

"Are these the only ones bad?" Yunfeng asked.

"If there is a bad one, there is a bad one, you can manage how many there are, hurry up and give me a refund, I have already applied."

"Please wait a moment."

Yunfeng took a look at this customer's order, and the delivery address was Xi'an.

Yesterday's delivery was received today, and it is only in the province.

The order backend does show that the customer has requested a refund.

Yunfeng thought for a while and replied, "Give you a full refund, and you are welcome to come back next time." ”

Yunfeng clicked on confirmation in the background and refunded the full amount to this person.

"That's not bad, then I'll buy another box of dates." The other party responded.

It didn't take long for this person to place a second order.

Yun Feng also thanked the other party.

He then proceeded to process messages in the background.

On this day, everyone also had a good rest, and in the afternoon, Yunfeng drove to send today's goods out again.

There are a few scattered orders every day these days, and Yunfeng doesn't want customers to wait for a long time, so they are basically shipped on the same day.

By the time the next day, more people had received the goods.

Yunfeng looked at the backstage, and there were actually a few more bad reviews.

"What's the situation?"

Yunfeng clicked in and took a look, and one of the bad reviews wrote, "There are no five catties at all, and it is a lie to lack two catties!" ”

There is also a bad review that says that the dates are rotten, and the other bad reviews are similar.

"Impossible."

Yunfeng is a little strange, all the packaging is hand-packed by them, and it is absolutely impossible to lack a pound or two.

Even if there are bad fruits, one or two boxes of bad fruits are still possible, and there are not many bad fruits.

These dates are picked up from the ground one by one, and if they are really bad, they will not be picked up.

Yunfeng didn't care about the impact of these bad reviews on the store's rating, but he felt that it was impossible for a shortage of two pounds to happen.

But the other party had already given a bad review, and he didn't hesitate, so he still replied to the messages of other customers first.

Among these messages, Yunfeng saw the message from the customer who said that there was a bad fruit yesterday.

This customer sent pictures and text again.

"I didn't expect that I bought the second box, and there are still bad fruits in it, it's really speechless, refund it!"

Seeing this news, Yun Feng was even more strange.

If there is a problem with the first box, forget it, but this second box was only packed by him yesterday, and he packed two or three boxes yesterday, and he personally packed each box.

Because he is not in a hurry now, he has carefully checked it when he pretended, and there is absolutely no bad result this time.

"Hello, you just packed this list yesterday, and there is no bad fruit in it." Yunfeng replied.

"So you mean I'm lying to you? Twenty-eight dollars, do I have to go? If it weren't for the name of Yunfeng, would I have come to buy it? ”

The other party's tone was impulsive.

Guo Sheng walked in from outside the door and asked, "Look at your expression, what's wrong?" ”

Yun Feng told Guo Sheng what he had encountered.

Guo Sheng immediately said: "This is here to cheat money, right?" Isn't he just buying ten catties of red dates for twenty-eight yuan now? ”

"So what's going to happen to that?"

Yunfeng also felt that he had encountered a customer who cheated money.

Guo Sheng scratched his head: "I don't know." ”

Both of them are a little blind, neither of them is a professional customer service, and they don't know how to deal with it.

"Forget it, give him a refund." Cloud Wind Channel.

Guo Sheng sighed and said, "Just retreat, I hope he will stop." ”

Yunfeng communicated with this customer, but still refunded the other party.

The other party did not place another order.

But Yunfeng is equivalent to giving away two boxes of red dates for nothing.

As more and more couriers were sent, Yunfeng encountered more problems.

There are also some couriers, and when the buyer receives it, the courier box is flattened, not to mention the contents inside.

These clouds can only be refunded to customers.

Several people were a little anxious, and at first they thought that there would be nothing to do after the goods were shipped, but they didn't expect that things were still to come.

On this day, Yunfeng and others held a meeting together.

Yun Feng said: "So far, there are more than 1,000 orders, and the number of returns has been more than 50 orders, some of which are refused, and some of which are refunded on the way, and some are damaged by the express, and there are bad fruits, and the money is a small problem, but there are some people who are purely deceiving." ”

"It's hard to tell the difference between these scammers and the buyers who are actually having problems."