"There is also the damage to the goods caused by the problem of express delivery, although we have refunded the money to the customer, but we still have to find a courier company to deal with this matter."

Yun Feng successively talked about many problems encountered recently.

And their brows furrowed.

Liu Lei sighed and said: "There's really no way, a few of us have no experience, it's okay for you to let us do some manual work, we really don't know how to deal with these problems." ”

Li Nan said: "Yunfeng, you should find someone who knows how to do it." ”

Yun Feng said: "For this amount of money, if you hire another employee, Grandpa Han De will make less money, let's find a way to deal with it first, I mean take the goods off the shelves first and no longer sell them." ”

"I agree!" Guo Shengdao.

Liu Lei and Li Nan also think it is feasible.

If you continue to sell, who knows what will go wrong, and the cost of selling it is quite high.

Yunfeng immediately took out his mobile phone and removed the Yellow River beach jujube from the shelves.

They've sold over a thousand cases, and they're already doing pretty well.

After a brief discussion, it was decided that all orders with problems in the follow-up would be refunded, and if it was rotten fruit, it would be compensated according to the proportion of rotten fruit in total.

There's only so much you can do.

This live broadcast was not too tiring, but it was the after-sales work that made Yunfeng and several people anxious.

What kind of customers have it, fortunately, most of the things received by customers are not damaged, and many people even took short videos to share on short video software, so that many people know that Yunfeng is selling dates.

When Yunfeng removed the Yellow River beach dates from the shelves, there were many more people asking in the private message.

"Why did you take the dates off the shelves? I also said buy a little! ”

Yun Feng saw the message from this fan with the nickname "Da Tian Tian", and replied seriously: "The goods sold last time encountered a lot of problems, so we won't sell them, and this money can also help Grandpa Han De for a while." ”

Da Tiantian quickly replied: "Is it a problem with after-sales and logistics?" ”

"How do you know?" Yun Feng was a little puzzled.

"I used to be an e-commerce company, selling fresh products, and selling fresh food is more annoying than selling clothes, of course I know."

Before Yunfeng could reply, Da Tiantian continued: "Are you still in northern Shaanxi now? ”

"Yes."

"I've been fine lately, can I help you deal with after-sales?"

Seeing this, Yun Feng was excited and embarrassed.

"No, thank you so much, now I can handle it with a few friends."

Yun Feng politely rejected Da Tiantian's idea.

Let people come all the way over, and he doesn't have a salary for others, of course it is impossible for people to come.

Da Tiantian said: "I'm in Xi'an, it's very convenient to come!" Feel free to come to me if you need it! ”

"Thank you, I'll look for you if you really need it!"

Yunfeng continued to reply to Da Tiantian.

In addition to Da Tiantian, many people were also asking about red dates, and Yunfeng had to reply one by one.

On this day, Yun Feng, who was working as a customer service in the house, heard a knock at the door.

Cui Chang's voice rang out.

"Yunfeng, someone is looking for you."

So polite, it's definitely not an acquaintance.

Yunfeng handed over the phone to Guo Sheng, and asked Guo Sheng to act as the customer service first, and he walked out the door.

Outside the door, a strange middle-aged man stood next to Cui Chang.

Cui Chang introduced: "This is our village secretary Zhang Shunlai. ”

Zhang Shunlai greeted Yunfeng with a smile: "Hello." ”

The two shook hands.

Zhang Shunlai said: "I heard from Cui Chang that you helped Han De sell 5,000 catties of Yellow River beach dates, so I came to talk to you." ”

"Yes, we helped Han De sell it." Yun Feng was a little puzzled.

Zhang Shunlai said seriously: "Do you know anything about our village now?" ”

"I don't know much yet."

Zhang Shunlai sighed and said: "In our village over the years, the villagers have worked hard to farm, and it is difficult to sell dates, in addition to red dates, there are also yellow millet, handmade noodles and other agricultural products. ”

Yun Feng understood that Zhang Shun came to him to complain, and more importantly, because he helped Han De sell 5,000 catties of red dates.

"Secretary Zhang, you have something to say." Yunfeng laughed.

Zhang Shunlai said: "I heard that you used live broadcast to bring goods and helped Han De sell these dates, I want to ask you to continue live broadcast to bring goods, help us publicize and publicize, and help these villagers sell all their things at home." ”

Yun Feng smiled bitterly: "How can I have such a great ability." ”

Zhang Shunlai said: "We don't ask for as much as we can sell, and our village committee will cooperate with you in other aspects." ”

"Secretary Zhang, I can't give you an answer right now." Cloud Wind Channel.

Zhang Shunlai said with a smile: "Don't worry, if you are free now, I can take you around the village." ”

Yun Feng said: "Okay, I have time." ”

He immediately went to the room and called Guo Sheng, and asked Guo Sheng to follow him around the village with a camera, just to shoot the video material.

The customer service matter was temporarily handed over to Liu Lei to deal with, and the two followed Zhang Shunlai around the village.

This village is called Zhangyu Village, and the village is rich in red dates.

In addition, there are two products: yellow millet and handmade dried noodles.

Zhang Shunlai took Yunfeng to visit around the village, and Yunfeng also saw the handmade noodles dried by the villagers on bamboo poles.

Zhang Shunlai said: "The handmade noodles we are responsible for have a history of hundreds of years, and even today, our traditional handmade noodles are very famous. ”

Yun Feng also walked over to the dried noodles, which had been dried and were taller than a person's length.

Yunfeng needs to raise his head to see the top of the noodles.

"Why is this so long?" Yunfeng asked.

Zhang Shunlai said: "These noodles are made with flour and cold water, as well as salt mixed together, when the noodles are finally made, you have to knead them back and forth by hand, repeat them two or three times, and then pull them out and hang them on the pole. ”

Zhang Shunlai took Yunfeng to the table next to him.

On the table are stacked with a bunch of handmade noodles that have been packaged, all of which are more than 20 centimeters in length and bundled into cylinders about 10 centimeters in diameter.

"How long do these noodles last?" Yunfeng asked.

"It can be kept for a year."

Yun Feng nodded and asked about some related things.

The group turned around and returned to the door of Cui Chang's house.

Zhang Shunlai's tone was sincere: "Yunfeng, you are an Internet celebrity with millions of fans, and your fans add up to more than the people in our entire county, as long as you are willing to help the villagers here sell things, it must be much better than selling them yourself, I hope you can help them." ”

Zhang Shunlai's eyes were full of hope.

"I'll think about it." Cloud Wind Channel.

Zhang Shunlai nodded and said with a smile: "Come to me anytime you think about it." ”

"I will."

Zhang Shunlai left immediately, and Yunfeng returned to the room.

Guo Sheng put down the camera in his hand and asked, "Yunfeng, are you doing it?" ”

"Do you want to do it?" Yunfeng asked rhetorically.

"If you want to do it, why don't you do it, I think this thing can be done, you see that we helped Grandpa Han De sell 5,000 catties of dates in the first live broadcast, and we will definitely be able to sell things in the live broadcast later, for these local people, they may not be able to sell so much in a year." Guo Shengdao.

Yun Feng sighed: "But if we really want to continue the live broadcast, we have a lot to learn." ”

Yun Feng hadn't planned to bring the goods from the beginning, and he hadn't even thought about it this way.

I just think these videos are very interesting and can be sent out and shared with netizens.

But now that he has more fans, he seems to be able to do more.

It's just that if you really want to do live broadcasts to bring goods, it doesn't mean just having fun.

Guo Sheng said: "If you don't understand, we can learn." ”

The two were chatting, and Liu Lei pushed open the door and walked in.

"How was it going to inspect today?" Liu Lei said with a smile.

Yun Feng said Zhang Shunlai's request.

Liu Lei suddenly laughed and said, "Yunfeng, isn't this good?" This is a good thing, Secretary Zhang recognizes your strength and thinks that you can help the local villagers sell goods, so it's nothing if you help sell it, it's nothing more than another live broadcast. ”

"But you have also seen the after-sales things in the past few days, there are a lot of things and they are very complicated, and helping to sell goods is not only a matter of live broadcasting, but also a matter of packaging and delivery after-sales, I am not very confident."

Yun Feng only felt that these few days were his most tired days, and he didn't sleep well at night.

Liu Lei said: "This is not just helping, if you treat this matter as a career, you can't do it, and the thing of helping farmers live broadcast is not something that no one has done, why can't you do it?" ”

Yun Feng frowned and thought about it.

Liu Lei continued; "You help the villagers sell things, they can make money, you can also make money, fans can still buy what they need, isn't this a career, if you make money, you can help more people, help more villages, so as to create a virtuous circle, you are not a superman, there are some things you can't do alone, but you have so many fans, you can unite everyone's strength together, you can do a lot of big things."

Guo Sheng's face showed a sudden look: "You're right! We don't accept donations, but we can sell things to make money and make the cause of love continue, so that we can help more people. ”

Yunfeng also felt that what Liu Lei said was very reasonable.

He had been thinking before that helping Grandpa Han De sell the goods this time would not solve the fundamental problem, unless he could always help Grandpa Han De sell the goods.

Helping farmers live broadcast is a good way, not only to help Grandpa Han De, but also to help more people, so that local agricultural products can go out, which is a mutually beneficial thing.

"Okay, I'll try this thing first, we're ready to prepare, and then start the second live broadcast, if the second live broadcast is also successful, then I'll do this well." Yunfeng smiled.