In the process of interpersonal communication, it is often the details that determine success or failure. While details are often overlooked, that doesn't mean they don't matter. A large number of facts show that whether or not we can pay full attention to the details in communication is directly related to the success or failure of communication. Wang Mi works for a medical equipment company, and the company wants to import an advanced assembly line from the United States to produce sterile infusion hoses, so Wang Mi is the main person in charge. Wang Mi tried his best, and after a long time of hard work, he finally persuaded the other party.

Later, the representative of the US side came to China as promised, ready to formally sign the introduction contract, but at the moment of stepping into the signing site, Wang Mi suddenly coughed, and as a result, a mouthful of phlegm gushed up, he looked around at that time, and did not find the spittoon for a while, so he casually spit the phlegm in the corner of the wall, and the fine American representative at that time could not help frowning when he saw this scene.

Obviously, the details of this spitting caused him to be deeply worried, because the infusion hose is specially used for patient infusion, and it must be absolutely sterile in order to meet the standards, but Wang Mi, who is in a suit and leather shoes, actually spits, so presumably the quality of the workers in this company's factory will not be too high. How can such an infusion hose be absolutely sterile?

As a result, the American representative refused to sign the contract, and Wang Mi's nearly half-year efforts were wasted in the blink of an eye. Later, after the boss learned the news, he immediately dismissed Wang Mi. In this way, a detail smashed a business and made Wang Mi lose his job, isn't it worth thinking about for each of us?

Details often reflect a person's attitude, spirit, and sense of responsibility towards things in many cases. If you have a serious attitude and a strong sense of responsibility, then you will be serious and responsible when doing things, you will pay attention to every detail of things, and then do everything well. But on the contrary, if you don't have a serious attitude, you will ignore even if you see the details, which can easily lead to failure. Li Xin works as a department manager in a foreign trade company. In the second half of last year, several graduates of a local university majoring in foreign trade interned in the company. At the end of the internship, Li Xin only kept a classmate named Li Minghui after asking the general manager.

Why did Li Xin leave him alone? It turned out that in contrast, this young man touched Li Xin's heart in a few details.

Li Minghui is polite and has a good overall quality. On the day of the formal internship, Li Xin introduced the members of the department and the division of labor among the students. Li Xin assigned Li Minghui to help under Lao Chen, and Lao Chen was an old salesman of the company at that time, and he was older.

When the other students felt restrained and uneasy, Li Minghui was able to say to Lao Chen very naturally: "Hello Mr. Chen, we are going to make trouble for you during this time, and I will ask you for more guidance in the future." Li Minghui's language is simple and generous.

To be honest, Lao Chen doesn't have any position in the company, but Li Minghui is commensurate with a teacher, which seems very appropriate, and Lao Chen can accept it gladly. Although this is only a momentary detail, it makes everyone feel that Li Minghui has a certain life experience, and his personal quality and upbringing are also better.

Generally speaking, even newcomers who have just been assigned to the unit will have a long period of adaptation and do not know how to adjust themselves. However, through many days of observation, Li Xin found that Li Minghui did not know what to do like other students, but took the initiative to run the bank and commodity inspection, and took the initiative to report to the customs for inspection, even if he took the bus on a hot day, he did not complain.

On several occasions, Lao Chen would take international calls, while Li Minghui would sit silently and listen, carefully figuring out how he would talk to foreign businessmen. Sometimes, he will quietly hand Lao Chen a pen or record some data. These small points not only brought convenience to Lao Chen's work, but also showed the newcomer's respect for his predecessors, which also made Li Xin and others have a good impression of Li Minghui.

Another time, Li Xin deliberately arranged for Li Minghui and another classmate to go to a county town to get the same sample. As a result, the classmate returned in vain, but Li Minghui not only retrieved the samples, but also did some extra work - to understand the progress of the factory's production of products for the company and the quality of the goods. All these show that Li Minghui has a certain degree of social communication ability and sense of responsibility.

At that time, it happened that Li Xin's department planned to recruit an export salesman to open up the market. After the special approval of the boss, Li Minghui, who had just graduated, was hired by the company, so that he completed the triple jump of internship, graduation and job hunting. A management guru once said: "The competition in the world today is the competition of details." "It's true that details are very important in interpersonal interactions, and your every move will affect how you image in the minds of others. Your details reflect your taste, but also reflect your heart, let's start from the details, don't let the details make your value greatly reduced.