●Adapt to the situation

When a manager walked into the office, he saw several people talking about last night's women's volleyball game. Faced with this unexpected situation, the manager did not order everyone to stop the discussion, but joined the discussion with great interest and talked about his feelings. Two or three minutes later, when everyone calmed down to listen to him, he skillfully changed the conversation: "The victory of the Chinese women's volleyball team has won honor for Chinese, and it proves the greatness of Chinese, but China is still very backward in science and technology and economic construction, and is looked down upon......

This manager uses the language art of "adapting to the situation". He timely "borrowed" the "momentum" of the employees' strong patriotic enthusiasm, appropriately allocated guidance, and guided everyone's enthusiasm to work, which not only quickly restored office order, but also encouraged employees to work hard, and received good results. If the manager uses imperative language, although it can also achieve the purpose of stopping the discussion, it will not be able to make everyone's thinking out of the "women's volleyball game". When people's thinking is going in a certain direction, especially when people are in a state of excitement, imperative language and coercive means are not effective. Therefore, when encountering the above-mentioned emergencies, only by taking advantage of the situation, using clever language, and naturally guiding them, can we achieve the goal of turning the situation around.

● Homeopathic implication

As soon as a math teacher stepped onto the podium, his classmates burst into laughter, leaving him feeling inexplicable. A girl sitting in the front row whispered to him, "Teacher, you have the wrong button." When the teacher saw it, the fourth button was really buckled in the fifth buttonhole. The situation was a little awkward, and the teacher quickly said to the students, "The teacher has something on his mind, and he is in a hurry to meet you." There's nothing funny about that, though. Yesterday, when some of our students were doing exercises, they used mathematical formulas in this way. ”

The teacher first used humorous language to relieve himself, and then took the opportunity to connect the unexpected incident with the student's learning situation, and used this comparison to point out similar mistakes in the student's learning, which was not only natural, but also vivid, and quickly relieved the embarrassing situation.

The emergency art of homeopathic implication can indeed effectively extricate people from the predicament, but we must pay attention to the fact that the "pull" must be natural and the "connection" must be clever, and it cannot be far-fetched, otherwise it will be self-defeating.

●Intentional digression

At a clothing fair, a salesperson was introducing the style of clothing to many customers, and suddenly heard a customer say, "The style is good, but it is the old point." When the salesman heard this, he immediately cleverly continued: "This comrade is right, the clothing we designed is good, and we are an old store, with quality assurance and fair prices......

In fact, the customer said that "the style is older", and the salesperson was afraid that other customers would be affected by his words, so he had an idea and used the homophony of the word to change the "old point" to "old store", diverting the topic that was unfavorable to him, blurring the attention of the other party, and effectively directing everyone's attention to the aspects that were beneficial to him.

Off-topic questions are an effective way to deal with emergencies. However, in order to make the sub-topic successful, we must pay attention to two issues: First, it must be natural. The so-called nature means that the topic that diverges from it is connected with the original topic and makes sense. That is to say, there should be some connection between the divergent topic and the original topic, such as the pronunciation of two words is the same or similar, the meaning of two words is connected, the concepts of two topics are similar, two scenes are in the same context, and so on. Second, the digression should be timely. The so-called timeliness means that the fork should seize the opportunity, find the fork, and replace the topic with a new topic before the other party's topic is fully developed, so that the other party will unconsciously leave the original topic and gradually shift their attention to the new topic.

●Clever release and reverse salvage

At a quiz competition, the host asked: "What does the 'three outlines' in the three outlines and five permanent ones refer to?" A girl hurriedly replied: "The minister is the king, the son is the father, and the wife is the husband." In a hurry, she reversed the relationship between the three, causing laughter. Realizing this, the schoolgirl immediately added: "What are you laughing at? This is talking about the new 'Three Guidelines'. She went on to explain: "Now, the people of our country are the masters of their own country, and the leaders, no matter how big the officials, are the servants of the people. At present, the state implements a family planning policy, and a couple only has one child, and this child has become the 'little emperor' of the parents. Nowadays, in many families, the power of wives far exceeds that of husbands, and "strict wife" and "model husbands" are everywhere. Before the words fell, the students applauded her for this ingenious response.

As can be seen from the above example, if you can skillfully adapt to the situation and make an ingenious explanation for the sudden change, it can be a good strategy to save the crisis and turn the contrarian trend into a homeopathic trend. However, the language skills of clever interpretation and reversal not only require a sharp and calm mind, but also have a profound and solid knowledge as a foundation, and more needs to be accumulated on weekdays in order to "accumulate thick and thin".

● Impromptu answers

When Kong Rong was 10 years old, he once went to Li Ying's house as a guest, and all the people present at that time were celebrities. But a doctor named Chen Wei disagreed, and said sarcastically: "I was smart when I was a child, but I may not be smart when I grow up." Kong Rong immediately replied: "I think Mr. must have been very smart when he was a child, right?" ”

Kong Rong adopted the form of language to treat others in the same way, answered with questions, and bounced back the "cannonballs" fired by the other party as they were. The language of the answer is generally with obvious mockery and sarcasm, usually caused by the other party's insulting, sarcastic sarcasm, such language expression generally appears in the case of one party is unfriendly, is the answer to the impolite question in return for a tooth. But the use of "impromptu answers" in the language arts is not limited to this, it can also be used in friendly friendships and in a friendly atmosphere.

Guan Mucun, a famous singer in my country, went abroad to perform, and at a cocktail party in the UK, the host humorously said that Guan Mucun's singing voice was too charming, and he wanted to exchange her for their market. Guan Mucun immediately replied in a joking way: "I'm really sorry, I can only leave the singing to you, because when I come, I leave my heart in the motherland." Guan Mucun's ingenious answer won applause and laughter, harmonized the feelings between the guests and hosts, and enhanced the friendship between the two sides.

Guan Mucun also uses the other party's way of speaking to answer the other party's questions, but there are obvious differences in language expression from the previous example: one is the tone is different, and the other is the emotional color. The first case was obviously sarcastic and mocking, and the second case was humorous. As a result, the effects they show are also completely different. It can be seen that distinguishing the occasion and the object, and adopting the appropriate language expression according to the specific situation, must be paid attention to when using the language art of "impromptu answer".

● A pun on one word

During World War II, British Prime Minister Winston Churchill went to Washington to meet with US President Roosevelt, asking the United States and Britain to jointly fight against German fascism and provide material assistance. Churchill was warmly received and placed in the White House.

One morning, Churchill was lying in the tub, smoking his king-sized cigar. The door suddenly opened, and in came President Roosevelt. Churchill had a big belly and his belly was out of the water...... The two met here, and they were very embarrassed. Churchill threw away the cigarette butt and said, "Mr. President, I, the British Prime Minister, have not hidden anything from you. After saying that, the two of them laughed.

Churchill's witty and coincidental pun not only freed both sides from the awkward situation, but also took the opportunity to once again implicitly state his views and objectives, which unexpectedly contributed to the success of the negotiations.

●Borrow the topic to play

In the 30s of the 20th century, when the American political dignitary Kaisheng made his first speech in the House of Representatives, he dressed up in a rustic manner. A congressman interjected during his speech, "This man from Illinois must have a pocket full of wheat!" The councillor's sarcasm and laughter from the audience did not make Kaisheng blush, and Kaisheng did not respond-for-tat, but followed the other party's topic and said frankly: "Really, not only do I have wheat in my pockets, but I also have a lot of cabbage in my hair." Most of us who live in the west are dirty. His frankness and sincerity won the favor of the audience, and he changed from passive to active. So, he changed his words and took advantage of the situation to play. He said, "But even though we have wheat and cabbage, we can grow good seedlings!" "The language was subtle, but it was very pertinent, and it clearly stated his views and strengths, and the speech was a great success.

The language art of "borrowing from the topic", when used well, can not only change the passive into the active, so that the embarrassment becomes free, but also turn the negative factors into positive factors, and achieve the success of the speech.

●Smile response

Shaw's smile is famous. In the early 60s of the 20th century, a grand banquet held by the Shaw Brothers Company gathered together celebrities from the business world, celebrities from the literary and artistic circles, and entertainment stars. The mother of the movie star Lin Dai persuaded Run Shaw to drink during the banquet, perhaps because Run Run Shaw was not concentrating and did not notice, and she was so angry that she poured the wine in the cup on Run Run Shaw's face. Everyone was dumbfounded. However, Run Run Shaw smiled as if nothing had happened: "The old lady is drunk! One sentence passed the scene, so that everyone present admired his laughter and self-control, and the drinking party did not break up unhappily, and also took care of the face of the movie star Lin Dai. Lin Dai is also loyal to the Shaw Brothers because of this.

Smile is a "beautiful" "form language", which can vividly express the speaker's beautiful inner emotions and virtually shorten the distance with the other party. It was with his smile that Run Run Shaw skillfully coped with the sudden awkwardness of the situation.