"People make mistakes, horses have slacks", anyone will have a time when they have done something wrong, offended others and need to apologize to others. However, it is not easy to make a timely and sincere apology, because it is not only about one's own face, but also about one's own interests or the interests of others. Therefore, it is especially important for us to master various apology techniques.

● If you are wrong, admit it in time

If you're wrong, admit it promptly. Instead of waiting for others to criticize and accuse, it is better to take the initiative to admit mistakes and apologize, so that it is easier to obtain forgiveness. Anyone who firmly believes that he is always right, always arbitrarily accuses the other party of being very wrong in the event of a dispute, and never admits his mistake or apologizes, will not be able to convince the public at all. Admitting mistakes in time will not lose face and will not lose prestige, but will help maintain the image and improve the prestige. People who admit their mistakes and have the courage to take the initiative to take responsibility are more authoritative and have more trust, support and love than those who boast that they are always right and push the responsibility to others when they are wrong.

If you sincerely admit your mistakes and apologize, you don't have to push back objective reasons and make too many excuses. Even if there are objective reasons that must be explained, it is necessary to give a slight explanation after a sincere apology, and it is not appropriate to defend endlessly as soon as you open your mouth. Otherwise, you actually have an attitude of abstract negation and concrete affirmation of your mistakes, and this kind of apology is not only not conducive to bridging the ideological and emotional rift between the two sides, but will expand the rift and deepen the estrangement. Therefore, an apology requires sincerity. When both parties have a deep prejudice, the other party is on the fire, and they can't listen to good and bad words, it is best to apologize through a third party first, and then apologize in person after the other party's anger has subsided. Sometimes, the priority is not to distinguish between right and wrong, but to ask both sides to seek common ground while reserving differences to deal with common difficulties or "adversaries". If the two sides are deadlocked, both sides will inevitably lose. If one side takes the initiative to apologize first, it is possible to break the deadlock, turn tension into harmony, or even turn "enemies" into friends, and the two sides can cooperate and work together.

Sincere apologies should be gentle, honest but not humble, look at the other person in a friendly manner, and use polite words such as "forgiving", "intrusive", and "instructing". The language of the apology should be concise. As long as the basic attitude has been made clear and the other party has expressed understanding in a reasonable manner, it is important to avoid verbosity and repetition. Otherwise, the other party can't help but suspect that you are living the belly of a gentleman with the heart of a villain, lest he not understand.

● There is no mistake, and sometimes I apologize

Isn't it hypocritical to apologize and apologize even though there is nothing wrong with it? Isn't it cowardice? No. There is nothing wrong with that, and sometimes an apology is needed.

If it is purely objective reasons, such as climate change, unexpected traffic accidents, etc., that make you lose your trust and bring some trouble and loss to the other party, why can't you apologize? Blindly pushing objective reasons, the other party is not good to blame on the surface, but the mood is always unhappy, which is not conducive to enhancing friendship.

If you have something to ask for help, the other party has done his best, but due to the constraints of many conditions, the thing has not been done, but he has paid a lot of hard work for it. Or even though the thing is done, the other party has put in much more labor and trouble to him than you originally expected. How can anyone who is reasonable not feel guilty and not say a few words of heartfelt thanks and apology? This shows that you have respect for the work of others, and that you can speak again when you ask for something from them.

If the other party does not listen to your advice, has caused a great disaster, and has caused him a huge loss of life and property, and he is immersed in grief, at this moment, you must not first rush to criticize the other party's mistakes, let alone complain that he did not listen to your advice, but should first express condolences and apologize, because you did not try to dissuade him again and again beforehand. In the future, we will use the appropriate time and occasion to jointly sum up the lessons and lessons. Anyone who is reasonable will be very grateful to you and treat you as a trusted bosom friend.

These sincere apologies without mistakes are extremely normal in the social activities of individuals, enterprises and institutions, and in diplomatic exchanges between countries.

●Sincerely apologize

Apologies are sometimes just three simple words of "I'm sorry", but sometimes they are an outward manifestation of the beauty of the soul.

A Chinese visiting scholar once encountered this incident in the United States:

One day, she was in a hurry, thinking about the problem as she walked, because she was a little distracted, and she didn't notice a man walking on the road, and she couldn't stop her steps for a while, and stepped on the man's shoes. Of course, she blurted out, "I'm so."

y！ But to her strange moment, as she apologized, the man also said, "I'm so."

y！ The woman asked curiously, "I stepped on you, why do you want to apologize to me?" The gentleman said very sincerely, "Madame, I think that you stepped on my feet because I got in your way, so I got in your way, and I should apologize to you!" ”

From these words, we can see that people who have the courage to apologize are often people who are good at understanding others and are good at putting themselves in the shoes of others. An apology is not a shame, but a sign of sincerity and sincerity. Great men sometimes apologize.

Churchill initially had a bad impression of Truman, but later he told Truman that he had underestimated him before – an apology made in the form of praise. Although some people apologize, they always want to find excuses for their mistakes in order to save their face. In doing so, you can only make people feel that you are not sincere. An insincere apology will not gain the forgiveness of others.

● Apologize humorously

On some occasions, it often creates an embarrassing situation for the other person due to careless mistakes or inappropriate words. At this time, if you apologize in a humorous way, you can make others feel the apology and forgive you. This can be seen in the following example.

Once, Mr. Fei Xinwu waved to the guest and wrote Meng Haoran's "The Old Man's Village", when he wrote the sentence "Open the Xuan Noodle Garden, Talk about the Wine and Mulberry Hemp", he accidentally omitted a word "words". The onlookers whispered, all with regret. Fei Lao drank a little wine that day, so he patted his head and said repeatedly: "Lost your words after drinking, lost your words after drinking!" And at the end of the poem, he wrote these four words in small characters to show that he was absent. Fei Lao's words were full of interest, which changed the atmosphere, and everyone present applauded and praised it.

Mr. Fei didn't pay attention to a word when he was in the mood, which made people feel pity. However, he had an idea, and defended himself on the grounds of "drunken misconversation", a pun, and a sudden sense of interest, not only expressing his apologies and making up for the shortcomings, but also bringing a funny story to this Mobao.

In daily life, we often encounter some occasions where we need to apologize, and at this time, a humorous way of apologizing can often make the other party forgive you.

Mr. and Mrs. Wang have been married for three years and have never blushed, not long ago, there was a dispute over how to use a bonus, the wife wanted to use the money to buy a fashionable dress, and Xiao Wang wanted to use the money to buy a small rice cooker. Due to differences of opinion, the two sides insisted on one end and did not give in to each other, and the wife was angry and did not eat. Xiao Wang calmed down and felt that it was not worth it to affect a good relationship between husband and wife for this little thing, so he walked up to his wife and said: "Lady, it's just a trivial matter, don't be angry, today's matter is not the husband, I hope the lady will be lenient and forgive the sins!" His wife was amused by his words.

Xiao Wang used the lines of ancient opera to move it to real life to produce a humorous effect. In addition, there are ways to tell jokes and jokes, which can also amuse each other and resolve conflicts.

● Apologize in compliments

When apologizing, praise the other person, so that the other person can get a sense of self-satisfaction, knowing that they are right and others are wrong, so that you can easily gain the other person's understanding.

For example, when you verbally hurt a colleague in the same unit who usually cares about you, and you apologize to him, you can say something like this: "I wanted to give you a review for a long time, when we went to the unit together, you always cared about me, like a big brother, and then only blamed me for being ignorant and doing something inappropriate...... "Some of the things I said at the beginning were wrong to me, knowing that you are magnanimous, you will definitely forgive my mistakes." "Generally speaking, when you apologize, you blame yourself for being able to do it, but you often forget to praise the other person. Actually, praise is a great way to apologize.