Many people imagine that the evaluation of employees in the organizational department is simple, but it is not. There is also the issue of conversation skills here. If you pay attention to conversation skills, you can obtain accurate and rich materials, which is convenient for objective and comprehensive evaluation of subordinates; If you don't pay attention to conversation skills, you can only get scattered materials, and even make you don't understand what you should know, which affects the quality of the assessment. Therefore, the assessment of employees' conversation skills should also be fully emphasized.

●Use a variety of conversation styles

Appraisal employees should skillfully use a variety of conversation methods, continue to deepen the conversation, and obtain as many complete materials as possible. There are four ways to talk:

The first is to ask questions. Get straight to the point, explain your intentions straightforwardly, or ask the interlocutor to talk about the overall situation of the examiner, or ask the interlocutor to talk about a certain issue, and quickly raise the topic so that the conversation can proceed quickly.

The second is guidance. Sometimes the speaker is reluctant to talk or is not good at talking, and the conversation is finished in a few words, without providing material for evaluation. At this time, you can start with the connection between the interlocutor and the assessee, and guide him to talk about the issues he is most familiar with and most concerned about. You can also take a roundabout approach, chatting and talking, and gradually getting to the point.

The third is to ask questions. New clues were found during the conversation, and they had to be questioned. If the events introduced by the interlocutor are incomplete, they should also be asked and asked one by one.

Fourth, research and discussion. Ask the interlocutor to talk about their views on the problem and discuss it together to help the examiner understand the problem correctly.

●Build an emotional bridge with the person you talk to

Since the appraiser is often the boss, the appraisee has some worries, afraid that the content of the conversation will bring adverse effects to himself. There are also people who have a sense of awe for the organization and cannot speak freely. Therefore, when talking, you must do a good job of emotional communication, so that the other party does not treat you as an outsider, can talk about the real situation, tell the truth and speak from the heart, and gradually talk about everything.

First, the attitude of the assessor should be enthusiastic, sincere, and generous, and do not put on a show and be domineering. From the way you dress to how you behave, make the person you talk about and feel that you are someone you can trust.

Second, create a pleasant atmosphere for conversation. When people are in good spirits, their minds are broadened, and their interest in conversation is strong. Therefore, it is possible to talk about some people and things that both parties are familiar with, or issues of common interest, to gain emotional closeness, so as to eliminate worries and relieve the sense of restraint.

Third, focus your attention on the person you're talking to. Don't just bury your head in the notes, but keep your eyes in line of sight to show that you are interested in what the person is talking about.

Fourth, be patient. Don't listen carefully if you think that what the other party is talking about, because if the conversation is not ideal, or if it is a little repetitive with what you have talked about before, you will show a sense of boredom.

Fifth, don't be in a hurry to show your erudition, judge the other person's words, and arouse the other person's disgust.

●Use your brain to think while talking

When talking, you should ask the right questions, pay attention to receiving the messages sent by the other person, keep recording with your hands, but most importantly, you should think flexibly with your brain. The following aspects should be considered: First, consider what are the characteristics of the assessee and how the assessment materials will be formed. This is the ultimate goal, and when talking to everyone, it is important to remember to talk around that purpose. According to the situation discussed, the assessee should be continuously evaluated; At the same time, it is necessary to consider whether the materials used to evaluate the staff are sufficient and what specific examples are missing.

The second is to consider whether the situation is true and who needs to be verified. Try to talk to as many people as possible about a thing to confirm its reliability and avoid misrepresentation.

The third is to pay attention to the emotions of the interlocutor, whether everything that should be talked about has been said, and whether it is in the heart.

Fourth, whether there are new clues, and what things still need to be dug deeply.

Fifth, consider whether the conversation is on topic, neither inappropriately interrupt the other party's conversation and hinder the other party's thinking, nor let it go and talk about some empty things or trivial matters.

These five points should be grasped in a practical manner.