Chapter 414 suffered Tianzhu's loss, and the deposit was the final payment
Equipment business, auto parts business and vehicle business, these are the three core businesses set by Cao Yang for Nanshan Group.
Of course, some other related businesses are not undone.
For example, businesses such as robotics and materials are essentially revolving around the above three businesses.
As an equipment business that ordinary people rarely pay attention to, although in terms of business scale, it is the smallest among the three businesses.
However, Cao Yang's attention has never been lower than that of other projects.
Since last year, Nanshan Equipment has begun to expand the market on a large scale.
It not only sells various machine tools and equipment in China, but also sets up some offices overseas.
Or find some agents to cooperate, in order to better sell the relevant equipment to all over the world.
As the second most populous country in the world, although there is still a large gap between the overall economic scale of Tianzhu and China, the demand for various equipment is actually a lot.
And these places, because the economy is not so developed, such as German machine tools, they can't afford to use them.
It's Dongying's machine tools, and they are also painful to use.
Now Nanshan equipment can provide high-quality and low-cost machine tool products, which is naturally favored by some Tianzhu enterprises.
Therefore, in the past year or so, the business of Nanshan equipment exported to Tianzhu has not only achieved a breakthrough of zero, but also hopes that this year's sales will exceed 50 million.
However, just when Pan Jinxing wanted to further expand the Tianzhu market, something happened.
"Mr. Cao, our four machine tools, the contract price is 1.4 million US dollars, after receiving a 30% deposit, we will start to ship and ship."
"According to the contract, after the equipment arrives at the customer's factory, it is necessary to pay 30% of the second batch of payment."
"After the equipment is installed and commissioned, 40% of the payment will be paid."
"But the buyers on Tianzhu's side delayed the payment of the second batch of goods for various reasons."
"After the installation of our equipment was completed, we refused to pay the rest of the payment on the grounds that the performance of our equipment was different from the label."
Pan Jinxing reported to Cao Yang with a bitter face the problems he encountered.
Normally, a contract of more than one million dollars would not alarm Cao Yang.
So this contract, Cao Yang didn't know about it before.
But now that the payment cannot be recovered, the nature is different.
Pan Jinxing naturally wanted to report to Cao Yang quickly and see what to do.
"Our business with Tianzhu, in addition to this order, are there any other projects that have signed contracts or are signing contracts?"
Cao Yang knew what was going on as soon as he heard it.
The business reputation of Tianzhu is understood by everyone who understands.
So what needs to be done now is not what to do with this single contract, but to see if there are other contracts that have not yet been executed, and not to fall twice on the ground at that time.
"There are really a few customers in negotiation, Tianzhu's economic development in the past two years is also relatively fast, and the demand for various high-end machine tools is also relatively strong."
"The performance of our machine tools is not worse than that of Dongying, but the price is two or three percent cheaper."
"So this year, many customers from Tianzhu have expressed interest in our equipment."
Pan Jinxing quickly explained the situation he had grasped.
"All the contracts that have not yet been executed will be amended."
"All the equipment sold to Tianzhu needs to be collected in advance before it can be shipped."
"This requirement is not only for Nanshan equipment, but also for all business divisions of the entire group to follow this requirement."
"Mi Ying, you send a document when you go back."
Cao Yang turned around and gave an instruction to the little secretary next to him.
In some places, no matter how much saliva you waste with others, it is meaningless.
So go straight to the root cause.
"Mr. Cao, is this the case for our current order?"
"Do you want the legal department to find a way to sue them?"
It was the first time for Pan Jinxing to suffer this kind of loss, and he was definitely unwilling.
The legal department of Nanshan Group has not been less involved in lawsuits over the years.
Whether it is domestic or foreign, it is not worried.
However, even if he wants to file a lawsuit, Pan Jinxing has to report to Cao Yang first.
The impact of this matter has gone beyond the Nanshan equipment itself.
"In our contract, are there some clauses related to equipment performance problems, are Tianzhu people holding on to these things and talking to us?"
Cao Yang relied on his intuition and gave his own guess.
This made Pan Jinxing a little ashamed when he heard it, and said, "Mr. Cao, it's true. ”
"However, there is nothing special about the projects in the contract we signed with Tianzhu people."
"Our contracts for exporting to other markets have similar clauses."
"So far, there have been no similar problems."
Pan Jinxing's current opinion of Tianzhu people is not ordinary.
Hurt yourself and lose yourself, and hurt the company to suffer.
Thirty percent of the deposit, that's not even enough for the cost.
The deposit is the final payment!
This practice is really disgusting.
"In this case, I have a lawsuit with the Tianzhu people, and nine times out of ten, I am there every day, and I don't know when I can get the money back."
"It's better to be more simple and just change the method."
As soon as Cao Yang said this, Pan Jinxing immediately looked at him with expectant eyes.
"Didn't Tianzhu people say that the performance parameters of our equipment are a little different from those marked."
"Then we told them that there must be some problems in the process of installing the equipment, and it should be improved after commissioning."
"When the time comes, we will arrange for the personnel who have been debugged to trigger a delayed locking device program directly on the CNC system."
"If the Tianzhu people don't pay the rest of the money, then the pile of equipment is waiting to be sold as scrap metal."
Cao Yang is not afraid of lawsuits, but sometimes, with some bad people, a lawsuit is not the best way.
If you use this disgusting trick against us, then I will use even more disgusting tricks against you.
As an equipment manufacturer, Nanshan equipment can still play Tianzhu customers?
"Mr. Cao, if this is the case, will our engineers be detained by others at that time?"
"If you lock the equipment on the spot, it's going to happen. But there's no need to worry about delayed locks. ”
As soon as Cao Yang said this, Pan Jinxing did not hesitate any longer, and immediately said: "Then I will arrange it immediately." ”
Soon, this matter spread within the Nanshan Group.
"Mr. Cao, I don't think this matter can be simply calculated, and we have to teach Tianzhu people some lessons."
Zeng Tingting felt that even if Nanshan Equipment used Cao Yang's method to recover the payment at that time, it would not be enough.
The Tianzhu people are so disgusting to the Nanshan Group, that definitely can't let them leave calmly.
Otherwise, maybe people will think that Nanshan Group is easy to bully in the future.
"Do you have any ideas?"
The two have worked together for so many years, and as soon as Cao Yang heard Zeng Tingting's words, he knew that she had an idea.
"After we get the payment back, we can publicize this matter on the Internet, so that everyone can see the faces of Tianzhu customers."
"By taking this opportunity, the credibility of those people has also been reduced."
"By doing so, we are contributing to other businesses."
Zeng Tingting said this, but Cao Yang did not directly deny it.
Of course, he didn't directly say yes.
So Zeng Tingting continued: "Now that our group is developing so fast, there should be many people in the industry who have opinions about us and hope to see us unlucky." ”
"When the time comes, we will release the news on the Internet, and we will say that Nanshan equipment has been pitted by Tianzhu customers."
"The equipment has been given to others, and it has been installed and put into use, but the balance payment has not been received."
"It is estimated that we don't need to do marketing, there are a group of people who actively or passively help us push this news to Weibo headlines."
"In a few days, we will expose the follow-up methods to deal with the Tianzhu people, so that everyone knows that we have received the money."
"And it also makes people see that our Nanshan Group, whether it is hard or soft, is not afraid."
Zeng Tingting has obviously thought of a whole set of retaliatory measures.
Although this measure may not have any direct harm to the customer of Kengnanshan Equipment.
But once Tianzhu's goodwill declines because of this incident, there is no need for Nanshan Group to do it, and someone in Tianzhu will take action to deal with that customer.
The Nanshan Group can take advantage of this matter to play a game of borrowing a knife to kill people.
It not only punished customers who did not keep promises, but also warned other domestic manufacturers who want to do business with Tianzhu people.
It can be said that it kills two birds with one stone.
"Okay, then do what you want."
Cao Yang thought about it, although Zeng Tingting's plan has some risks, but Nanshan Group is now a big business, with a lot of money, and there is nothing to be afraid of a little risk.
It's a big deal, just don't do business with Tianzhu people directly.
……
The action of the Nanshan equipment is very fast.
Following the customer's justification, we directly arranged for someone to go to the site to help with the maintenance.
Then the next day all the devices won't turn on.
Those Tianzhu people couldn't figure it out after tossing all day, and finally thought of the matter of arranging personnel to repair the equipment in Nanshan yesterday.
The boss, whose brain is not yet rusty, understands what is going on.
After a round of angry communication, naturally nothing will come of it.
In the end, I honestly transferred the balance to the account of Nanshan Equipment, and then re-unlocked the equipment under the remote guidance of Nanshan Equipment engineers.
As soon as the final payment arrived, Zeng Tingting immediately took action.
Soon, Nanshan equipment was pitted by Tianzhu customers, and the news that the deposit was the final payment was immediately fermented.
"Mr. Cao, it's all my fault, I didn't remind you before."
"Those Tianzhu people, there is really no bottom line in doing things, and we have suffered a loss once before."
Jier's general manager and Cao Yang are also old acquaintances.
As soon as he saw the news on the Internet, he immediately called Cao Yang.
"The amount involved this time is only more than one million US dollars, and even if it is not recovered, it will not have much impact."
"If the next order is tens of millions of dollars, it will have a big impact."
"But we've already found a way to get this money back."
"I just don't know how this news leaked out."
Even if Cao Yang has a good relationship with Zhang Sheng, he will not directly tell the other party that the news was made by Nanshan Group itself.
"The balance in the hands of the Tianzhu people, you actually have a way to get it back?"
"Mr. Cao, how did you get it back?"
"We sold a stamping line to them before, although it is a medium-sized TDM stamping line, the amount is only about 20 million yuan."
"But even if we tried all the means, in the end, 30% of the balance was not returned."
"Basically, this order is completely in vain."
Speaking of the bad things done by the Tianzhu people, Zhang Sheng was also indignant.
The bottom line of business ethics of these people is too low.
"We managed to lock up their equipment, and if they didn't pay for it, they couldn't continue to use it, and if they wanted to go to court, we would accompany them to the end."
There is nothing to hide from Zhang Sheng.
Anyway, this news will be exposed on the Internet in a few days.
"You're doing a good job."
"I think in the future, we need to consider being able to control the equipment we sell from the remote back office."
"As long as the other party dares to connect, we need to have the ability to shut down their machines."
"As far as I know, those high-end machine tools in Europe and the United States actually have this function, but they generally don't use it."
Zhang Sheng heard that Nanshan Equipment had recovered the final payment, so the conversation was naturally much easier.
"It is really necessary, especially for equipment sold to some special areas, and it is necessary to consider this aspect."
"Even for some special customers, we can directly set up a program that will automatically lock it if no maintenance is carried out for a specified period of time."
"Even if you encounter some other problems, there will still be a way to recover from them."
Cao Yang's approach, if it was put on himself, he would definitely not be able to accept it.
Like some high-end machine tools, you move it and lock it.
Or you locked it without being checked within the specified time.
These practices are very annoying.
However, if these methods are used to deal with customers in Tianzhu and other regions......
It seems to be a little fragrant!
"Mr. Cao, your proposal is very good, and when the time comes, I will let the technicians connect with the developers of the CNC system to see how to implant these functions."
Ninety percent of the current equipment of Jier Machine Tool Factory uses the CNC system of Nanshan Group.
In addition, many bearings and gears are also purchased from Nanshan Group.
The relationship between the two sides is also very close.
And when the two of them discussed how to deal with some special customers, public opinion on the Internet was completely fermented.
"Tianzhu people are too disgusting, right?"
"Is this an open robbery?"
"I am doing foreign trade, as long as I am a customer of Tianzhu, I recommend that you even insist on charging for samples. Formal orders can only be shipped after the payment is received in full. ”
"It's disgusting, do the Tianzhu people think we are easy to bully?"
"Nanshan Group was careless this time, I didn't expect to develop very well in the American market, but it was in the Tianzhu market."
"The wool is on the Nanshan equipment, and I look forward to what the final result will become."
……
A variety of comments online have taken this matter to the next level.
Even Liu Tianwu, who has been too busy to surf the Internet recently, heard the news.
"Mr. Cao, I also heard about the Nanshan equipment."
"Do we need to say hello to the relevant departments and see if we can solve this problem through other channels?"
Although this matter didn't seem to be so easy to handle, Liu Tianwu didn't mean to shirk at all, but took the initiative to call Cao Yang.
At this point, Cao Yang has to understand the love of others.
"Leader, don't worry, this matter has been resolved, and we have already received the final payment."
"But this time it can be regarded as a reminder to us that in the future, when doing business with Tianzhu people, we must pay more attention."
"There were car companies who approached us before and wanted to invite us to set up an auto parts factory in Tianzhu, but now it seems that this matter is completely unconsiderable."
As soon as Cao Yang said this, Liu Tianwu immediately breathed a sigh of relief.
Although he is the leader of Yangcheng, he really can't reach the affairs of Tianzhu.
When the time comes, you need to constantly ask for support from above, which is actually more troublesome.
Now that Nanshan Group has done it by itself, it is naturally the best thing.
"The business environment in some places abroad, especially in Tianzhu, is completely incomparable with our Yangcheng."
"Mr. Cao, although Nanshan Group will sooner or later go out of China and go to the world, but when choosing overseas bases, I suggest not to consider Tianzhu."
"Otherwise, all kinds of problems will emerge one after another, and it is very likely that you will not be able to earn a penny in the end."
"On the Tianzhu side, the laws and regulations are not the same between various states, and some people's bottom line is indeed relatively low."
"Maybe you want to make money, but people want to raise you like a pig."
"Even if you make money for a few years at the beginning, you can lose it back in one go."
Liu Tianwu's words can be regarded as digging out his heart.
Otherwise, some words are actually not suitable to be said so bluntly.
That is, he and Cao Yang have known each other for so many years, and the two sides have a relationship of trust, like friends.
"Thank you for the leader's reminder, we must take a warning from what happened in Tianzhu."
Cao Yang greeted Liu Tianwu before hanging up the phone.
At about this time, the second round of publicity content prepared by Zeng Tingting was officially released.
"Mr. Wang, it seems that there are a lot of pitfalls when you go to sea to expand your business, and if you are not careful, you will step on the thunder."
"Even a large enterprise like Nanshan Group will encounter so many bad things."
Great Wall Motors is ready to vigorously expand overseas markets.
However, in the past few days, the news that Nanshan Equipment has suffered losses in Tianzhu has fermented very quickly, and Lian Furong has also noticed this.
"The situation overseas is indeed very different from that at home."
"In the future, we will find ways to find some local partners to reduce the risks as much as possible."
"Otherwise, if you are not familiar with the place, you may really suffer a big loss."
"In particular, the market suitable for the development of Great Wall Motors is often not a place where the economy is particularly developed and the rule of law is particularly good."
"In this case, the choice of partner is even more important."
Wang Ying is also deeply touched by this.
Great Wall Motors began to enter the overseas market very early, and it has also suffered a lot.
Now that I see the matter of Nanshan equipment, I have a bit of a sympathetic taste in it.
"I think we can establish a communication mechanism to communicate in advance when developing business in these places overseas to avoid stepping on pitfalls."
Lian Furong is also a person with a lot of ideas.
He feels that sometimes people need to help each other in order to make the business bigger and stronger.
"Isn't that the Chamber of Commerce?"
"There are Chinese chambers of commerce and the like in every place, but there are some things that can not necessarily be avoided if they are separated by mountains."
"The most important thing is to be vigilant and avoid being cheated."
It's not that Wang Ying doesn't think Lian Furong's proposal is meaningless, but someone is doing it.
The best way to do well on this basis is to accumulate more experience.
"That's right, this incident of Nanshan equipment actually serves as a warning to us."
"When entering the Tianzhu market in the future, we should pay attention to the problem of payment recovery, and even some other markets have similar problems."
Lian Furong can have this worry, and it can be regarded as not wasting Zeng Tingting's series of publicity measures.
However, these enterprises in China have received a certain warning, and some people are very unhappy.
The relevant departments of Tianzhu even directly refuted the things spread on the Internet in Huaxia, believing that someone deliberately smeared Tianzhu.
However, Huaxia's netizens obviously won't admit it.
Just a few days later, Cao Yang was shocked by another news.
"What did you say?"
"Tianzhu's Ministry of Commerce asked us to buy 100 W16s?"
This time, Cao Yang's surprise was really not faked.
He really couldn't figure out how the Ministry of Commerce of Bai Zhu would go to Xingchen Automobile to buy the Yangwang W16.
It's a high-end luxury car.
What do you want to do when you buy it back?
"Yes, I have confirmed again and again that the other party really wants to buy the Yangwang W16, and also wants a good price."
Zeng Tingting seemed to see Cao Yang's question, and then further explained: "In some areas of Tianzhu, located on the plateau, and the road conditions are very poor, ordinary cars are not suitable over there. ”
"And large-displacement models, especially large-displacement SUVs, are a good choice."
"If you buy it from a car company such as General Motors, the price is probably a lot higher than ours."
"So they chose to come and go, and finally chose our look up to the W16."
Zeng Tingting's explanation always made Cao Yang feel a little strange.
However, people are willing to buy it, and that's not a bad thing.
Of course, thinking that he was almost cheated by Tianzhu customers during this time, Cao Yang immediately asked: "How is their payment method?" ”
"Mr. Cao, they want a down payment of 30%, and then pay the balance after receiving the car."
Zeng Tingting said a little embarrassed.
She naturally knew why Cao Yang asked this.
However, this time, the customer is not Tianzhu's general enterprise, but Tianzhu's Ministry of Commerce.
So she thought about it and came over to report to Cao Yang.
"No, the group has just issued a document that all products sold to Tianzhu can only be shipped after receiving the full payment."
"Looking up to the W16 is no exception, and the Ministry of Commerce in Tianzhu is no exception."
Cao Yang gave a conclusion without any hesitation.
(End of chapter)