() Guan Yuntian believes that as a partner, the minimum trust must still be there, if you are skeptical about anything, how can the future cooperation be carried out?

Perhaps sensing the other party's unhappiness, Lao Chen immediately changed his way of speaking, "Mr. Guan, don't think about it, I didn't believe you, but I just wondered how the two samples with similar test results in our laboratory were wrong in your place?"

"If you are willing to listen, I can explain to you, first, as you already know, the sensitivity of the testing instruments of the two laboratories of Fengyuan Chemical and Changda Pharmaceutical Factory is not the same, and the impurities with very little content cannot be detected on your instruments, but they can be detected on our instruments, which is a fact, in fact, the two results are about 99.5 percent in your place, and the difference in our place is not more than 0.2 percent, which illustrates this truth. In addition, the first sample was a test product, this time it was an industrial product produced by a large equipment, and there were slightly more impurities, which was a normal phenomenon and nothing incomprehensible. "Guan Yuntian said.

After listening to this explanation, although Lao Chen felt that it made sense, he lifted up the heart that he had put down again, "Mr. Guan, what should I do next?"

"I'm calling you so late, one purpose is to inform you of the sample test results, and the other purpose, I want to ask you, how many products are in the first batch?"

"About two tons, how do you ......?"

"After going to work tomorrow morning, you arrange for the salesman to deliver to us as soon as possible. ”

"What? Deliver it to you? Isn't the quality of this batch of APIs not up to standard?" Lao Chen could hardly believe what he heard.

"Let you arrange the delivery, and you will leave the rest alone. ”

"Mr. Guan, are you saying that the quality of APIs can be ......?" Lao Chen thought that Changda Pharmaceutical Factory had lowered the quality requirements of APIs.

"What's wrong with the quality of APIs? Mr. Chen, don't think too much, the contract we signed is valid for a long time, and the requirement that the content of APIs greater than or equal to 98 percent can only be strengthened, not relaxed! The content difference of the first batch is 0.1 percent, and we can tolerate it, and the second batch must meet the requirements stipulated in the contract. Guan Yuntian said solemnly.

"Okay, okay, early tomorrow morning, I'll arrange for the salesman to deliver the goods. ”

"This is on the one hand, in addition, you have to pay close attention to the organization of production, let the production department strict process conditions, strengthen management, serious operation, and further improve product quality, only the quality of raw materials has been improved, and the cooperation between us can continue." "Guan Yuntian said.

"Yes, Mr. Guan is reasonable, and the management is well-managed, and I will want you to ask for advice in the future. But...... There's something I'd like to ask you for. Old Chen said.

"How can you help?"

"You know, the content of APIs increased by two percent, our raw materials and water and electricity consumption naturally increased synchronously, and the production cost also increased, the previous API sales price, we gave Changda Pharmaceutical Factory a ninety-two discount, now the cost has increased, I think the discount should be canceled, right?"

"Oh, cancel the discount?" Guan Yuntian felt that Lao Chen was very good at small things, but he also understood the other party's thoughts, any business operator will do everything possible to reduce costs, increase product prices, and maximize the interests of the enterprise, Lao Chen's idea is understandable, but it is still too early to talk about this issue, "After you stabilize the quality of the product, let's talk about this matter." ”

"What Mr. Guan means is that as long as the quality of our products can be stabilized at 98 percent, the selling price of APIs can be restored to the normal market price?"

"I didn't say that, I mean, etc

After the quality of your products is stable, we will talk about how much to discount. ”

"That is to say, even if the quality of the original drug meets the requirements, you still ask for a discount on the price? Mr. Guan, is this a bit too strong?"

Changda Pharmaceutical Factory is the largest user of Fengyuan Chemical, and promises to settle 20 tons of goods, basically not to press the payment, can we still have a certain price say? For so many years, no matter how advantageous the position of Changda Group is, we have always adhered to the principle of fairness and justice in dealing with the outside world, and we have never been as strong as you said. Guan Yuntian corrected.

Lao Chen felt that his words were indeed a little inappropriate, "Yes, both buyers and sellers have bargaining power, but our costs have increased, and our benefits will inevitably be lost." ”

It means that whether an enterprise or a product, the key to the quality of the benefit lies in the management, from the procurement of raw materials, to production, warehousing, sales and payment, any link is related to the benefit, only to do a good job in management, in order to make the lowest cost, the best benefit. As for the sales price, of course, it is also very important, but whether it is 92% off or 93% off really has little impact on the efficiency of the enterprise. "Guan Yuntian said.

"I agree with what you said, for the sake of our partners, Changda Pharmaceutical Factory has to help us bear a little bit, right?"

Guan Yuntian didn't want to waste his energy on such a trivial matter, "Okay, after the quality of the API is stable at 98 percent, the price will be adjusted to 95% off, don't bargain anymore!"

At noon the next day, the salesman of Fengyuan Chemical sent the API to Changda Pharmaceutical Factory, and after going to work in the afternoon, Ye Jiayi asked the laboratory technician to take samples for testing, and the results showed that the content was 97.95%, which was basically usable.

The pharmaceutical factory finally ended its holiday, the employees returned to their posts, and everything was back on track. After the quality of the API was improved, the first batch of drugs reproduced came out quickly, and after inspection, the pass rate reached 95%, which should be said to be a big progress.

But Ye Jiayi will not be satisfied with such a result, her requirements for management are almost harsh, "Now that the quality of APIs has been raised, why is there still a 5% failure rate? What is the reason?" Ye Jiayi called the production manager Xu Wei to the office to discuss production management problems with him.

In Xu Wei's view, the 95 percent product pass rate is quite ideal! At that time in Tianyuan Company, the pass rate of finished products of the pharmaceutical factory was only **10, and no one in the company's senior management asked, in the face of Ye Jiayi's question, Xu Wei scratched his ears and cheeks, and did not know how to answer, because he really did not understand the reason, "Mr. Ye, I can't remember where I haven't done well enough." ”

"Yo, in your opinion, the production process has been done perfectly, impeccable?"

"I don't dare to say that it is impeccable, but if I examine and correct myself, I really can't find the reason. ”

"Well, where do you think the key positions in the production process are?" said Ye Jiayi.

Xu Wei thought for a while, "The use of APIs to produce finished drugs, under the condition that the quality of APIs can be fully guaranteed, I think feeding and metering is a key position. ”

"I also think so, in fact, the process of producing finished drugs is relatively simple, as long as there is a sense of responsibility, strictly in accordance with the regulations, it should not be difficult to achieve 100% of the qualified rate of finished products, but we are only 95% now, the reason is that the measurement is not accurate?"

"But Mr. Ye, several operators in the measurement position have undergone technical training before, and they should have no problem!"

"Precision measurement, there is an instrument

Guan, there is no technical content, it seems simple, but as said earlier, the sense of responsibility is the most important! From the operation record, there is no problem, some operators who are good at opportunism, the sense of responsibility is not strong, and there can be a set of falsification in the operation record, so that the management personnel can not find the problem, but the facts are there, and the product qualification rate explains everything. Ye Jiayi worked as a grassroots manager at Dow Chemical for two years, and she is very familiar with the situation in the production line.

"Yes, if we don't see any problems from the operation records, how can we conclude that the cause lies in the measurement position? Could it be that someone is really falsifying the operation records? How can we find out who made the fraud?" Xu Wei asked a series of questions.

"It's easy to understand that the problem is in the metrology position, because you also admit that metrology is a key position, and only this position has the greatest impact on the product qualification rate. Now it seems that someone has falsified the operation records, and there is no doubt that the person who made the falsification must be found...... How many operators are there in the metrology position?"

"There are a total of 12 measurement operators, divided into two shifts and four groups, two shifts, two shifts, and three people in each shift. Xu Wei said.

Ye Jiayi thought for a while, "Using the elimination method, secretly separating the products and their pass rates of each team, and forming a corresponding relationship, it is easy to pick out and exclude the teams without problems, and then use similar methods to further investigate the suspicious teams, and finally find out the employees who have no sense of responsibility." ”

Xu Wei nodded again and again, "Mr. Ye, your method is really scientific, but if it involves multiple people and multiple teams, the situation may be more complicated, and the time taken will be correspondingly more." ”

"Time is not a problem, as long as the kind of irresponsible employees are found, it is good to improve the product qualification rate, and that is the contribution to the efficiency of the enterprise. ”

Starting from the second batch, Xu Wei locked up the suspects of the two teams according to the elimination method, only through five batches of production and feeding, and finally found out the two employees in the measurement position after further observation, and indeed lacked a serious and responsible sense of responsibility.

Xu Wei didn't want to offend people, so he asked Ye Jiayi for instructions: "Mr. Ye, people have been found, I don't know what to do, let's hand them over to you." ”

"You are the production manager of the pharmaceutical factory, you have the right to make a decision, is it appropriate to leave it to me?" Ye Jiayi didn't have time to care about this kind of thing.

"You're an executive in the company, you're in authority, or you're better off making decisions. ”

Ye Jiayi saw that Xu Wei was deliberately shirking, "Okay, you send them to me." ”

After a while, Xu Wei led two female workers in their early thirties to Ye Jiayi's office, "Mr. Ye, I brought them here." ”

"Okay, you go back first, and I'll talk to them. ”

After Xu Wei left, Ye Jiayi asked the two female workers to sit down, and then said, "Manager Xu has already told me about your affairs, I don't know if you know what you are doing?"

Seeing that the two female workers bowed their heads and were silent, Ye Jiayi continued: "Your behavior is irresponsible for your work, and the direct consequence is to reduce the product qualification rate, which will cause huge losses to the company. ”

"Mr. Ye, we know it's wrong. ”

"It's not enough to admit your mistakes, you should also know how harmful your actions are. The two of them also came from Tianyuan Company, so they must know why Tianyuan Company went bankrupt? The drugs of Tianyuan Company's pharmaceutical factory could not be sold, and the inventory was overstocked, which occupied a large amount of working capital, resulting in the rupture of the capital chain, and the company could not turn around in the end, so it could only declare bankruptcy. The main reason why drugs cannot be sold is that the product qualification rate is too low and the cost of drugs is too high. The previous Tianyuan Company went bankrupt, is it any good for you?"