The project managers at the grassroots level have their own calculations, because each pension project implements separate accounting, in accordance with the company's regulations, there are rewards for completing tasks, and losses are punished, so in front of the chairman, they try to put forward the possible difficulties, and see the problems as serious as possible, in order to get the understanding of the company's senior leaders, so as to open up to them in the year-end assessment.

These people still have worked with Guan Yuntian for too short a time, and they don't know enough about their chairman, otherwise, they wouldn't do it.

With Guan Yuntian's shrewdness, listening to the words of the project managers, he knew what these people were thinking. At the beginning, during the research of the pension project, Guan Yuntian knew whether to provide the elderly with the life they wanted, is the key to the success or failure of the pension project, and is also one of the main contents of the project management process, through the construction and operation of large-scale pension projects in the provincial capital, Guan Yuntian has already mastered the management know-how of the pension project, but he believes that the elderly service center in the prefecture-level city, after all, is limited in scale, and the experience of the extra-large pension institutions in the provincial capital cannot be blindly copied over, but there is still a sense of reference.

When several project managers talked about difficulties and poured bitter water, Guan Yuntian expressed his understanding of the situation they were facing, but before the meeting, he already had a set of his own plan, in Guan Yuntian's view, managers can speak freely, but those details are not reasons at all, and in the end they must implement according to his plan.

After the meeting, the project managers of each elderly service center returned to their respective posts, they followed the method instructed by Guan Yuntian, first did research to see what proportion of the caregivers needed diversified services, and the results were counted, the situation of several city-level pension institutions was not the same, because the economic development level of each city-level city itself is quite different, the more developed the economy, the higher the income of residents, and the greater the proportion of caregivers who require diversification of life.

The results show that in the most economically developed areas, up to 30 percent of the caregivers want to improve their living standards, while in the economically underdeveloped prefecture-level cities, only about 5 percent of the caregivers have such needs.

Guan Yuntian admonished all grassroots units to prohibit greed for foreign goods, to seek truth from facts, to put an end to waste, to carefully and rationally allocate resources, and to reduce costs to the lowest extent according to the actual situation of their units.

In the actual operation process, even the elderly who had the desire to improve their lives did not want to eat small fried dishes every day, and occasionally they were willing to eat a large pot of dishes once or twice, because the logistics department had prepared the ingredients in advance, which inevitably formed a certain waste.

"This problem is very simple, give the nurses a task, let them count the caregivers they are responsible for the first evening, and the next day who wants to improve their lives, report to the logistics department in advance, so that the food procurement personnel can purchase according to the actual demand, so that waste can be eliminated. "Here in Guan Yuntian, there are always more ways than difficulties.

Through this measure, the trend of losing caregivers was finally stopped, and after talking about it with Ye Jiayi and Guan Linshan, Guan Yuntian was very touched, "It is said that each pension institution is an independent accounting unit, if you leave it alone, maybe you will smash the brand for you, you don't know it." ”

"Should an article be added to the management charter in the future? ”

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"This loophole can be plugged by improving the management regulations, but the inappropriate behavior or lack of responsibility of the grassroots management personnel will affect the reputation of the elderly service center, which may not be solved by the management regulations in black and white. "Guan Yuntian said.

With the continuous expansion of pension projects, if further expanded to other provinces and cities, future projects will be more scattered, and some projects may even be thousands of kilometers away from the company's headquarters. The project manager's behavior of only completing economic targets and ignoring the company's reputation cannot be eliminated by the six or seven elderly service centers in the province now, and it will be even more difficult to control more projects in the province or other provinces and cities in the future. Ye Jiayi said worriedly.

"Yes, this problem must cause a high degree of concern, at present, by strengthening management, increase the frequency of inspections, for the time being, can also cope, with more and more pension projects inside and outside the province, relying on the inspection of such a stupid method is too inefficient, not to mention thousands of kilometers away from the headquarters, is these projects in the province, door-to-door inspection, but also a month, then because this matter will take up a lot of time, the company's management is running all day long, and other things do not have to be done. Guan Yuntian felt that this problem was very serious.

"The point is that even if you put in a lot of effort, you may end up with little or even the opposite effect. Even if the company's senior executives spare their energy to focus on this matter, they can only inspect once every other month, and they will stay for a day or two at most in each place, how many problems can you see in such a short period of time? Isn't it that you can't trust those grassroots managers, who of them won't cheat? Knowing that the company's leaders are going to inspect, on the surface they will give you a good look, and after a day or two after the inspectors leave, everything will return to its original state, and nothing will be solved. Ye Jiayi said.

"It's entirely possible that this is a stupid way to do it, and it's not a big oversight to do it every few months. ”

Guan Linshan, who had not spoken beside her, interjected: "I don't know how to do it, but now that the network is so developed, can we consider implementing network management?"

"Network management? "Guan Yuntian said.

"Well, we can learn from the DCS decentralized system management method in industrial production. Ye Jiayi said.

"Do you mean that the DCS system management method has been used in Changda Group's previous projects such as oil refining and petrochemical, power generation and tire manufacturing, and now it is widely used in high-end manufacturing, can this kind of system also be used here?" Guan Yuntian was slightly surprised.

"Of course, we can't copy it, the decentralized system control and management used in the industry, the objects are some inanimate equipment and parameters, but what we want to manage is scattered around the pension institutions, which are units composed of some living people, but I think we can learn from its management ideas. Ye Jiayi had a whim.

Guan Yuntian graduated from the Department of Mathematics of Teachers College in his early years, he has a background in mathematics, after Ye Jiayi and Guan Linshan reminded him, his thinking immediately expanded, "Although the DCS general system of an enterprise in the industry is managed by an operating unit, and each unit is composed of a number of equipment and operating parameters, but the management of our pension business sector is scattered with an enterprise

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The company's entire pension project is equivalent to the general management system, which is composed of several elderly service centers distributed in different places, and each service center is composed of nursing staff and management personnel, and the comparability between the two is too strong!

"Because of your background in mathematics, you have an innate advantage in this area, so you can slowly figure out the specific plan. Ye Jiayi said.

"yes, but because of your reminder, I wouldn't have thought about it either. There is basically no difference between the management structure of the two, the main difference lies in the equipment and process conditions of the operating unit, and the code of conduct of the grassroots management personnel of the elderly service center, which needs to find the appropriate control indicators. Guan Yuntian is very interested in this issue.

"I don't think it's necessarily a hurry, you can communicate with those professionals who do DCS system control, they may be able to give you some technical advice, in addition, can you consider further quantifying some of the assessment indicators of grassroots managers?" Ye Jiayi is an expert in business management, and her suggestions are often targeted.

"Decentralized management control has been very common in the industrial production process, this way is used in enterprise management, at least in the country has not heard of, it seems that the next step should be to spend some energy to study. "Guan Yuntian said.

"In fact, the modular management model of those multinational enterprises is a decentralized management system, their corporate headquarters is located somewhere, and the specific production or business units are distributed all over the world, which is very similar to the situation faced by the pension business segment of Changda Holdings?" Ye Jiayi said.

"Yes, on the one hand, learning from the management model of multinational enterprises, combined with the specific situation of pension institutions, the effective management of the elderly service centers scattered everywhere will not be much difficult. "Whenever faced with difficulties, Guan Yuntian seems to be full of confidence.

Afterwards, Guan Yuntian consulted the management models of a number of multinational companies, and found a DCS design and construction unit that had cooperated with Changda Group before, and communicated his ideas with the technical personnel, which immediately aroused great interest from the other party. Mr. Guan, as long as you can give the detailed control parameters of the elderly service centers scattered all over the country, we can make a set of models for you through optimized design, according to which you can implement effective management of each elderly service center, and know the operation and management status of the service center at any time, which does not have any technical obstacles. ”

Guan Yuntian was very encouraged, he suspended the other work at hand, turned out the regulations on the management of elderly care institutions, re-refined the original indicators, and added several assessment standards that have an impact on the reputation of the elderly service center, and quantified them.

With the joint efforts of Guan Yuntian and the technical staff of the DCS design agency, and drawing on the management experience of multinational enterprises, it took them less than a month to build a set of management models suitable for decentralized elderly care institutions.

According to the designer, this model is open, and the parameters can be modified at any time according to the actual situation in the process of use, so as to adapt to various different management requirements.

After the completion of the hardware facilities, Guan Yuntian used this model to verify the pension institutions of Changda Holdings in the provincial capital, and the results were highly consistent with the actual situation, proving that this model can be used for actual management.

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