Chapter 452 It's Not That Simple
This matter is not only related to product quality and product qualification rate, but also related to the supply price, because even if the API is supplied to Changda Pharmaceutical Factory by Fengyuan Chemical Company at a nine-percent discount, its selling price is as high as 8.9 million yuan per ton, if the content is reduced by 2 percent, the supplier is obviously secretly taking advantage, no matter what aspect is considered, Changda Pharmaceutical Factory can not suffer this loss.
Engaged in business operation for so many years, Changda Group has dealt with countless customers, whether as a downstream user or an upstream supplier, Guan Yuntian's principle has always been a fair trade, neither ignorant conscience to take advantage, nor to suffer losses as a big culprit. Looking at the test data in front of him, he grabbed the phone on the table and called Lao Chen, the general manager of Fengyuan Chemical, directly, "Mr. Chen? I'm Guan Yuntian of Changda Group." ”
"Hello Mr. Guan, what are your instructions?" Lao Chen was as casual as an old friend.
"How dare you command! Receive the fax, I have some data for you to see. ”
Guan Yuntian put down the phone, faxed the test results and spectral data to Lao Chen, and then said to Ye Jiayi: "Look at how Lao Chen explains." ”
"At the wine table that night, I heard Lao Chen say that they have other users, and the quality of Fengyuan Chemical's APIs can't be so bad!" Ye Jiayi said.
"Who knows, if it has always been like this, then they have also pitted Tianyuan Company, at that time, Tianyuan Company's pharmaceutical factory had a large backlog of drugs, which eventually led to the bankruptcy of the enterprise, maybe there is also a credit to Lao Chen. Guan Yuntian teased.
"It's hard to say that even if Lao Chen's API quality is not up to standard, as a user, his own responsibility is still the main one. ”
After more than ten minutes, the phone in front of Guan Yuntian rang, needless to say, the call was from Lao Chen, and he picked it up, "Hello Mr. Chen!"
"Mr. Guan, I received the fax you sent, I looked at it, I don't know what it means?"
"Can't you read the data and the spectra?
"I read it, I don't know what you mean by sending this fax?"
Guan Yuntian thought to himself, Lao Chen is quite good at being funny, "If you don't understand what I mean, and you are forgetful, let me remind you, you turn out the supply contract between Fengyuan Chemical and Changda Pharmaceutical Factory, and see what is written on it?"
"What's wrong with the supply contract? Does it have anything to do with your fax? Mr. Guan, if you have something, you might as well say it directly. Lao Chen really didn't seem to understand what Guan Yuntian meant.
"Okay, then I'll tell you that the content of APIs in the supply contract is required to be no less than 98%, and you should know this. However, the sampling results of the first few batches of APIs, the highest batch was only 97 percent, and the rest of the batches were only 96 percent.
"How is it possible? Every batch of APIs we supply comes with a test sheet!" Lao Chen looked surprised.
"But this is the truth! Each batch of your API is accompanied by a test sheet, and the data filled in the test sheet is also more than 98 percent, but that is only the data, and we have not seen the spectrum of each batch of the original drug test. ”
"In the past, we used to do this with Tianyuan, and they never made these requests. Old Chen muttered.
Guan Yuntian interrupted the other party unceremoniously, "Mr. Chen, it used to be the old yellow calendar, and it would be inappropriate to turn it over again, Fengyuan Chemical used to supply Tianyuan Company, but now it is facing Changda Group, the user has changed, and the business philosophy has to be changed." Tianyuan Company owes you more than 100 million yuan, Changda Group and you pay on delivery, can the two users be the same?"
"But Mr. Guan, we really don't know what to do to make you satisfied. ”
"Let's put it this way, in the past, you supplied to Tianyuan Company, because they were negligent in management, and the goods were unloaded and put into storage, without the procedures of self-inspection, and now in the face of Changda Pharmaceutical Factory, according to our rules and regulations, any purchased raw materials, even if the other party is accompanied by a complete test report, must pass the factory inspection. The data and spectra that are passed to you are the results of routine tests. ”
"What do you want us to do next?" In the face of a potential big user like Changda Pharmaceutical Factory, Lao Chen did not dare to slack off.
"Because the content of raw materials in Fengyuan Chemical is not up to standard, resulting in the low qualification rate of the first and second batches of drugs in Changda Pharmaceutical Factory, you do not need to compensate for this loss, but the content of the raw materials supplied in front of us is not enough, we can not use it, please pull back the remaining amount, and supply qualified raw materials to us as soon as possible. "Guan Yuntian said.
"How do you plan to settle the API that has been used?"
Guan Yuntian doesn't want to be embarrassed by the other party, he always has to be forgiving and forgiving, "I don't know exactly how much it used, but no matter how much it was used, it was still executed according to the contract." However, in order not to delay the production here, you must send the qualified API as soon as possible, and attach the test sheet and test spectrum. ”
Lao Chen knew that he was at a loss, so he hurriedly agreed, "Okay, I'll tell the sales department to let them load the car this afternoon, and send the goods over today no matter what." ”
"Don't be so anxious, I suggest that before loading, take another sample of the API that will be sent over this afternoon, and it will not be too late to send it tomorrow morning." ”
After listening to Guan Yuntian's suggestion, Lao Chen arranged the task and especially told the sales department and the laboratory to do it according to the requirements.
At noon the next day, the latest batch of raw materials of Fengyuan Chemical was sent to Changda Pharmaceutical Factory, and according to Ye Jiayi's instructions, Xu Wei, the production manager of the pharmaceutical factory, let the laboratory take samples for testing.
More than an hour later, the test results were sent to Ye Jiayi's office, and compared with the test sheet and spectrum brought by the Fengyuan chemical salesman, the original drug content measured by Changda Pharmaceutical Factory was still 1.5 percent lower, "What's going on?"
Ye Jiayi called the chief Bai of the quality inspection department of the auto parts company, "Look at these two test results." ”
Section Chief Bai took a closer look and put the two spectra in front of Ye Jiayi, "Obviously, our testing instruments are of better quality and higher sensitivity, you see, the impurities that they do not have on this spectrum have been detected by the instruments of Changda Pharmaceutical Factory, so the content of the original drug has naturally decreased." ”
"In other words, the sensitivity of Fengyuan Chemical's detection instrument is not high enough, and the impurities that should be found have not been detected, but this impurity has been found on our instruments, which is why the test results of the two units do not match?" Ye Jiayi said.
"That's why. ”
However, if the other side does not admit this fact, won't the two units have to quarrel? In the end, the production of the pharmaceutical factory will inevitably be delayed. How can I make the other party believe it?" Ye Jiayi was troubled by this.
"There are two ways to convince the other party, one is to find a third-party organization to do the testing, and the second is to invite the other party's testing personnel to the Changda Pharmaceutical Factory to operate the instrument in person. However, it is difficult to find an authoritative third-party testing agency in this province for such a highly professional testing project. Bai said.
"Then invite the other party's inspectors to the Changda Pharmaceutical Factory to operate the equipment in person, but you must also be present at that time, after all, you are an expert in this field. ”
Ye Jiayi reported the situation to Guan Yuntian, "I am afraid that the other party will not accept this fact, Section Chief Bai suggested inviting the other party's testing personnel to personally operate on the instrument of Changda Pharmaceutical Factory." You contact Lao Chen to see what his opinion is. ”
I thought that it would be enough to take over the pharmaceutical factory, invest working capital, and start production, but Guan Yuntian didn't expect that things were not so simple, and what he didn't expect was that the problem was the quality of the API, so he dialed Lao Chen's phone again, "Mr. Chen, there are many good things!"
"What's the situation, Mr. Guan?"
"The test results on both sides are still inconsistent, and the level measured on our side is still about 1.5 percent lower. "Guan Yuntian said.
"Yes, according to your request, I specially arranged for the laboratory to redo the test yesterday afternoon, and when I loaded the car in the morning, I selected all the best quality, how could it be like this?"
"The result is this, your salesman personally watched our inspectors operate in the laboratory, there should be no fake, and we have no reason to do that, don't you say?"
"There must be a reason for this, but the question is what is wrong?" said Lao Chen.
"We have a testing expert here, and he suggested that your inspectors go to the Changda Pharmaceutical Factory to operate the equipment themselves, and maybe they can find the problem. ”
"You mean to let our laboratory technicians come to you and use your instruments to test?" asked Lao Chen suspiciously.
"yes, that's good for finding problems, don't you think?"
Lao Chen was also troubled by this incident, he wished to solve the problem immediately, and heard that the problem could be found as soon as possible, he readily agreed: "Yes, I will send two of the most experienced inspectors over, and I will leave this afternoon, maybe it will be a little later to you, can you arrange a vehicle to pick them up at the station?"
"You can rest assured, we will arrange the accommodation and transportation, and you will tell me when they get in the car. ”
The next morning, in the laboratory of Changda Pharmaceutical Factory, two experienced inspectors sent by Fengyuan Chemical tested the same batch of samples on this liquid chromatograph alone.
More than an hour later, the inspectors of Fengyuan Chemical completed the test, as a comparison, and then they watched from the sidelines, and the laboratory technicians of the pharmaceutical factory operated on the machine, the purpose of which was to find the systematic errors caused by the different operation methods of the two sides.
The results were disappointing, and both parties found that not only were there no differences in their operating methods, but also that the same sample was tested and the results were almost identical. What is even more puzzling to the two inspectors of Fengyuan Chemical is that the test results they did here also showed that the content of the original ingredient was also 1.5% lower!
Section Chief Bai is an expert in analysis and testing, and when he saw the expressions of the two guests, he reminded: "What kind of instrument does your unit use?"
"It's also HP's, but it's a second-hand instrument, and the model is relatively old. ”
"Comparing the spectra on both sides, I don't know if you have noticed that there is no impurity peak on the spectra on your side?" said Bai Kechang.
"What does that mean?"
"The sensitivity of the two instruments is different, although they are both HP products, but the sensitivity of the old model is obviously lower, and this impurity cannot be detected. ”
At this time, Guan Yuntian and Ye Jiayi also came to the laboratory to understand the situation, "What is the result of the comparison between the two sides?"
After listening to Section Chief Bai's report, Guan Yuntian said solemnly: "Medicine is used to treat diseases and save people, if harmful impurities are mixed into it, not only the treatment effect is poor, but also let this harmful substance enter the patient's body. ”